Operational Excellence Manager jobs in Observatory

A prominent real estate agency in Cape Town is seeking an Office Manager to oversee the administrative functions of the Hyde Park Sales office. The role involves managing staff, developing branch resources, and fostering a service-oriented culture. Candidates should be capable of ensuring smooth office operations. This fulltime position offers an opportunity to enhance operational efficiencies...

A dynamic hospitality management firm is seeking a Channel Operations Analyst in Cape Town. You will manage and optimize listings on platforms like Airbnb and Booking.com, ensuring quality and performance. The ideal candidate has experience in data analysis and operations, with strong skills in Excel and a proactive approach to problem-solving. This role offers a salary of R15,000–R18,000 per...

A leading integrated workplace management provider in Cape Town seeks an experienced Technical Manager to oversee operations and ensure compliance with service level agreements (SLAs). The successful candidate will manage both preventative and reactive maintenance while driving service excellence in accordance with company standards. This role is vital in delivering high-quality service and...

A leading engineering firm in Cape Town is seeking a Design/Improvement Specialist to analyse and optimise engineering processes. The ideal candidate will have a Master's degree in Industrial Engineering and a minimum of 10 years experience in operations improvement. You will lead initiatives aimed at enhancing efficiency and driving continuous improvement, utilising methods like Lean and Six...

A leading global service provider in Cape Town is seeking an Operations Manager to enhance service quality for a financial contact center. The ideal candidate will have 2-3 years of experience in operations management within the BFSI sector and a solid understanding of KPI management. Responsibilities include maintaining service levels, managing performance reports, and leading a team. This...

A recruitment agency in Cape Town is seeking an experienced individual to lead the Sales Floor team. This role involves overseeing order processing operations, driving quality improvements, and managing team performance. The ideal candidate should have a tertiary qualification in Business Management, at least 5 years in management, and experience in logistics or retail. Strong communication and...

A financial services firm in Cape Town seeks an experienced AML Manager to lead their AML operations team. The ideal candidate will have 2-3 years in a managerial AML role, with strong skills in research, analysis, and communication. Responsibilities include overseeing KYC activities, supervising staff, and ensuring compliance with regulatory standards. This is an opportunity to make a...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

A prominent hotel in Cape Town is seeking a highly organized Food & Beverage Administrator to provide essential administrative support to the Food & Beverage team. This role involves managing communications, maintaining accurate records, and ensuring service readiness. Candidates should have at least 1 year of experience in a similar role, strong attention to detail, and excellent communication...

A leading outsourcing company in Cape Town is seeking a Mid-Senior level People Partner to establish strategic partnerships with operations. The role involves providing HR advisory, driving performance improvements, and ensuring compliance with policies and legal requirements. Candidates should possess an HR tertiary qualification and 3-5 years of experience in an HR role, with strong skills in...

A renowned hotel group is seeking a Hotel Manager for The Bay Hotel in Camps Bay, Cape Town. The ideal candidate will have strong leadership and operational skills, overseeing daily hotel functions and ensuring high guest service standards. With a focus on collaboration and compliance, this full-time role offers competitive remuneration and opportunities for growth within the company. You will be...

A leading retail company is seeking an Operations Director in Cape Town. The ideal candidate will have over 10 years of experience in retail management, including 5 years at the executive level. Responsibilities include overseeing store operations, designing sales strategies, and collaborating with the executive team. The position offers highly competitive remuneration, and strong leadership and...

SOUTH AFRICAN RESIDENTS / NATIONALS ONLY Leisure Sales Manager, Cape Town, R40 Basic + excellent commission structure and benefits. The ideal candidate will currently be in a similar role or possess a strong background in the hotel sales leisure market, with proven experience in sales and commercial strategy. This role is pivotal in driving leisure business across our Cape Town and South...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in retail/FMCG operations and a Grade 12 qualification. An understanding of financial management and customer service excellence is essential for this role. This...

A leading retail company in Cape Town is seeking an experienced Store Manager to drive sales performance and manage store operations. You will be responsible for achieving turnover targets, managing inventory, and leading a team to deliver exceptional customer service. The ideal candidate has at least 3 years of retail management experience and a strong focus on team development. This role offers...

A leading education provider in Cape Town is seeking an experienced Academic Leader to oversee teaching quality and manage lecturer development. Candidates must hold an Honours Degree in Commerce and have extensive experience in higher education. You will be responsible for implementing academic policies, conducting peer reviews, and managing faculty performance. This role requires strong...

A leading recruitment firm in Western Cape is seeking an experienced Claims Department Manager to oversee superior claims service and build strong relationships with service providers. The ideal candidate will have over 8 years of experience in short-term insurance claims with a minimum of 3 years in a managerial role. Responsibilities include ensuring compliance with service level agreements,...

Were seeking an impact-driven Scrum Manager who thrives at the intersection of people, process, and performance. If you excel at guiding agile teams, removing roadblocks, and delivering projects that matter - this is your arena. In this role, youll lead the charge on multiple initiatives, collaborating closely with Product Owners, Development Managers, and Team Leads. Your mission? Ensure every...

A well-known retail company in Cape Town is looking for an Assistant Store Manager to support the Store Manager in driving sales and ensuring service excellence. The ideal candidate should have at least 2 years of experience in a retail/FMCG environment, a strong understanding of financial management, and the ability to motivate a team to achieve targets. This role requires effective management...

SOUTH AFRICAN RESIDENTS / CITIZENS ONLY: Sales Manager (Corporate), Cape Town, R40k basic + excellent commission and benefits This role is focused on driving sales within the corporate, government, and TMC sectors, with a strong emphasis on both new business acquisition and client retention. The ideal candidate will have at least 3 years’ experience in a similar hotel sales role, with a proven...