msp jobs in Cape Town

🔎 Job Title: Senior DevOps Engineer (Kubernetes) | MSP Staffing | Remote / Cape Town 🏢 Recruiting Company: MSP Staffing 🌍 Job Location: Remote (Hybrid option available in Cape Town, South Africa) 💼 Job Type: Full-Time 💰 Salary: ~R95,000 per month 📧 Application Method: Send CV to georgina.saulez@mspstaffing.co.za with subject line: “Senior DevOps Engineer” Position Summary MSP Staffing is...

Responsibilities - Ensuring client specific requirements are met. - Ensure accurate operational reporting - Client Satisfaction Client Management - Ensuring client specific requirements are met. - Ensure accurate operational reporting - Ensure accurate financial reporting - Client Satisfaction Contractual Oversight - Providing contractual / Legal oversight - Meeting all client contractual...

A technology services provider seeks a Technical Services Manager in Cape Town to lead service delivery operations across Helpdesk and Technical Services teams. The successful candidate will ensure superior customer experience and maintain client environments. Candidates should have Matric, 5+ years in technical support, and leadership experience in an MSP environment, along with strong...

Job title: Project Coordinator Hours: Full time, 10.30 – 19.30 SAST Monday to Friday Location: Fully Remote, work from home, permanent role Job summary: We are seeking a proactive and detail-oriented Project Coordinator to join our dynamic team in Dublin. This is an exciting opportunity for an entry to mid-level professional to play a key role in delivering high-quality IT and infrastructure...

A leading IT service provider in Cape Town seeks a Night Shift Tier 1 Service Desk Engineer to provide technical support and monitoring after hours. Ideal candidates will have 3-4 years of MSP IT support experience and a strong knowledge of Windows and networking. Responsibilities include responding to alerts and incidents, logging tickets, and assisting with basic support tasks. A proactive...

Position can be based from either the office in Cape Town CBD, or Melrose Area of Johannesburg. Job Description As a Technical Coordinator, you will be responsible for reviewing and prioritizing incoming support tickets, managing ticket queues, and ensuring efficient service delivery to our client’s businesses. You will act as a liaison between the Technical Team, Suppliers, and Clients,...

A leading cloud solution provider in Cape Town is seeking a Level 2 Service Desk Engineer to manage and configure backup solutions while ensuring smooth onboarding and support for clients. The ideal candidate will have at least 2 years of experience, knowledge of ConnectWise Manage and N-Able N-Central, as well as proficiency in Microsoft 365, Azure, and Active Directory. This role offers...

A well-established Managed Service Provider in Cape Town is looking for a 1st Line Service Desk Engineer. The role involves acting as the first point of contact for IT incidents, providing remote troubleshooting, and managing user accounts. Candidates should have at least 1 year of experience in a similar role, strong knowledge of Microsoft 365, and excellent communication skills. The position...

A managed IT services provider in Cape Town is seeking a motivated Helpdesk Agent to provide first-line technical support. In this role, you'll handle incoming IT support requests, log and categorise tickets, and offer assistance with Microsoft 365 issues. Ideal candidates have 1-2 years of IT support experience, strong customer service skills, and a willingness to learn. This position offers a...

A leading IT service provider is looking for a proactive and detail-oriented Project Coordinator to join their fully remote team. The ideal candidate will manage multiple client-facing IT projects, ensuring timely delivery while fostering communication between stakeholders. The role requires 1–5 years of project coordination experience, strong organizational skills and proficiency in management...

Contractual and Legal Advice - Compilation and legal advice (and legal liability) on legal documents and contracts, Memorandum of Understanding, 3rd party contracts as well as MSP crew contracts and accompanying documents. - Involvements and input (interpretation) on the Service Level Agreement that SAMSA MSP has with DEFF. Regulatory - SAMSA Regulatory Assistance – Providing legal advice...

An established industry player is seeking a Technical Coordinator to enhance their support operations. In this pivotal role, you will manage incoming support tickets, ensuring they are prioritized and resolved efficiently. Your expertise in MSP technical support and experience with ticketing systems will be crucial in maintaining high service standards. Join a dynamic team where your...

A leading IT solutions provider in Cape Town seeks a Support Engineer to deliver exceptional IT support to clients. The role requires 5+ years in technical support, familiarity with Windows Server and Office 365, and strong troubleshooting skills. The ideal candidate will have certifications in Networking+ and A+, a customer-focused mindset, and the ability to manage multiple priorities. The...

MSP Technician Location: Cape Town, South Africa Type: Full-Time | On-Site Salary: R18,000 – R20,000 CTC per month (depending on experience) Availability: Immediate About the Company Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering IT and connectivity support to a diverse client base. Known for exceptional technical service, reliability, and innovation, they...

A leading Managed Service Provider in Cape Town is seeking an experienced MSP Technician to provide on-site technical support for clients. The ideal candidate will have a minimum of 5 years of experience in an MSP environment and be proficient in hardware and software troubleshooting, as well as knowledgeable in networking and Windows Server systems. This role offers a dynamic work environment...

A Managed Service Provider in Cape Town is seeking a 1st Line Technical Support Engineer. The role involves providing technical support to clients across various regions, troubleshooting hardware and software issues, and assisting senior engineers. Suitable candidates should have 1-2 years of experience with Microsoft technologies. Opportunities for skill growth and collaboration are offered....

A leading managed service provider is seeking a Level 3 Engineer to deliver remote technical support to clients based in the UK. This role requires strong communication and advanced technical skills across Microsoft and networking technologies. You will be a key escalation point, involved in project delivery and mentoring other engineers. The position offers full-time remote work with access to...

Client Management - Ensuring client specific requirements are met. - Ensure accurate operational reporting - Ensure accurate financial reporting - Client Satisfaction Contractual Oversight - Providing contractual / Legal oversight - Meeting all client contractual obligations within budget and time constraints - Negotiating and implementing Charter contracts / agreements for SAMSA MSP managed...

Contractual and Legal Advice - Compilation and legal advice (and legal liability) on legal documents and contracts, Memorandum of Understanding, 3rd party contracts as well as MSP crew contracts and accompanying documents. - Involvements and input (interpretation) on the Service Level Agreement that SAMSA MSP has with DEFF. Regulatory - SAMSA Regulatory Assistance – Providing legal advice...

A leading IT support firm in Cape Town is looking for a Tier 1 Service Desk Engineer (Call Operator) to provide first-line technical support over the phone. The ideal candidate has 3-4 years of MSP IT support experience and is proficient in Windows, macOS, and M365. Responsibilities include logging and escalating tickets, assisting with technical issues, and supporting team processes. Benefits...