msp jobs

We're looking for a Senior Remote Systems Engineer to help elevate the quality, speed, and capacity of our growing US based client. This role blends independent project execution with collaborative support during peak U.S. morning hours. You'll have the flexibility to work autonomously for most of your day, followed by a few key hours aligned with our U.S. team to handle high-priority issues and...

Description Contractual and Legal Advice - Compilation and legal advice (and legal liability) on legal documents and contracts, Memorandum of Understanding, 3rd party contracts as well as MSP crew contracts and accompanying documents. - Involvements and input (interpretation) on the Service Level Agreement that SAMSA MSP has with DEFF. Regulatory - SAMSA Regulatory Assistance – Providing...

We are looking for a Senior MSP IT Engineer to join our Managed IT Services team. The ideal candidate will have extensive experience in outsourced IT maintenance, support, and configuration, with a focus on Microsoft environments, networking, security, and automation. You will be responsible for managing multiple clients, ensuring proactive IT support, and implementing best -in -class MSP...

 MSP Technician Location: Cape Town, South Africa Type: Full-Time | On-Site Salary: R18,000 – R20,000 CTC per month (depending on experience) Availability: Immediate About the Company Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering IT and connectivity support to a diverse client base. Known for exceptional technical service, reliability, and innovation, they...

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider,...

The MSP Automation and Tools Engineer is responsible for designing, implementing, and maintaining automation solutions and core MSP platforms to improve operational efficiency, service quality, and scalability. This role focuses on automating repetitive tasks, optimizing RMM/PSA tools, integrating third-party systems, and supporting continuous service improvement across the MSP environment. Key...

Operations & Service Support Coordinator – MSP Job Overview: Are you a highly organised multitasker with experience in fast-paced service environments? We're hiring an Operations & Service Support Coordinator for a leading UK-based Managed Service Provider (MSP). This role is perfect for a resourceful individual who thrives in structured yet evolving environments and understands the importance...

This is an IN-OFFICE position. You must live within a 1 hour commute of our office.This position will work from 9 a.m. to 6 p.m. Eastern Standard Time. (New York City time zone)Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home?...

Job Description:The Senior Project Manager is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success. In addition to...

Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...

Full-Stack PHP Developer Join a tight-knit team building secure, scalable cloud platforms for MSPs Remote (Anywhere in South Africa), R66,000 per month, UK Hours (8 am5 pm) About Our Client This is a small, highly technical team building modern web applications and APIs that support Managed Service Providers and end customers. The company focuses on reliability, scalability, and integration...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Project Administrator (IT Projects) Rivonia, Sandton - Managed IT Services | R25 000+ The Opportunity If you enjoy keeping IT projects organised, on track, and well communicated, this role is for you. You ll join a fast-paced IT projects team supporting infrastructure upgrades and cloud rollouts for multiple business clients. You ll earn R25,000 R30,000 per month (CTC) plus medical aid, a...

Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...

We are seeking a dynamic and results-driven professional with exceptional closing abilities and strong relationship-building skills. The ideal candidate will thrive under pressure, demonstrate a relentless drive for securing new business, and possess the expertise to both grow and safeguard key accounts. As a Senior Sales Development Manager, you will fulfil a dual role as both Channel Manager...

About the Job: We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers. You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer...

Description Client Management - Ensuring client specific requirements are met. - Ensure accurate operational reporting - Ensure accurate financial reporting - Client Satisfaction Contractual Oversight - Providing contractual / Legal oversight - Meeting all client contractual obligations within budget and time constraints - Negotiating and implementing Charter contracts / agreements for SAMSA...

About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...

1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...