IT Helpdesk Operator jobs in Rivonia

, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

Helpdesk Technician (Call Centre) 📠Location: Sandton, South Africa ðŸÂ-Â’ Job Type: Full-Time | Rotational Shifts Join Our Team and Keep Things Running Smoothly At Quantanite, we’re redefining customer experience and technical support. As a Helpdesk Technician, you’ll be the first line of support, solving technical challenges and ensuring seamless customer experiences. If you’re a...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

Senior IT Operations Engineer Responsibilities: - Design, administer, and maintain the companys IT infrastructure. - Create and implement policies, procedures, and standards for IT operations and services. - Keep up to date with rapid technological changes. - Support the administration of a wide area and local network. - Provide technical 2nd and 3rd level support to end...

POSTED ON BEHALF OF UT INFORMATION TECHNOLOGIES: CLICK LINK TO LEARN MORE: http://utit.co.za/ JOB PURPOSE The Operations Manager will lead and oversee the daily operations of the company’s IT infrastructure, ensuring optimal performance, security, and service availability. The role involves managing the IT support team, coordinating projects services with external vendors,Identifies and...

Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office Rotation- Amazing brand with cutting edge technology: - Excellent teams in Global team collaboration: - High work-life balance with Flexible hours: - Agile working environment POSITION:Contract until December 2026 COMMENCEMENT:As soon as possible QUALIFICATIONS/EXPERIENCE- IT Degree...

Office 365 Administration:Proficient in managing Office 365 environments via the admin centers, including OneDrive for Business, SharePoint Online, Microsoft Teams, Outlook, and Office Apps (both web-based and desktop). Responsibilities include user provisioning, license management, policy enforcement, data loss prevention (DLP), and collaboration enablement across departments.Microsoft...

- Fully support, configure, maintain and upgrade corporate customer's networks and in house servers - Install and integrate new server hardware and applications - Keep an eye out for needed updates - Support and administer third-party applications - Ensure network security and connectivity - Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for...

About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with the person logging the call to ensure they...

About Circle Tel SA Circle Tel SA is a dynamic, agile IT ManagedService Provider and Digital Solutions provider based in Rivonia, Johannesburg.We deliver comprehensive technology solutions to network operators, ISPs,property owners, and enterprises across South Africa. Our expertise spansmanaged IT services, cloud solutions, cybersecurity, network infrastructure,and digital transformation. At...

About the Role We're seeking an experienced IT Operations Manager to lead our Managed Services operations, ensuring our clients receive reliable, secure, and scalable IT services. You'll own service delivery across helpdesk/NOC, projects, and client success, drive continuous improvement through ITIL aligned processes, and partner with leadership to meet revenue, margin, and customer satisfaction...

Purpose statement:To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. Helpdesk administration:Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates, feedback, or resolutions.Schedule technical and new...

Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...

JOB TITLE: Helpdesk Manager SA DEPARTMENT: Service Delivery Management - Centre of Excellence REPORTING TO: Service Delivery Manager REGION: Middle East and Africa PURPOSE OF POSITION To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that customer expectations are met or exceeded KEY...

Head IT Operations Responsibilities: - Focus on service and stability - Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...