IT Helpdesk Operator jobs in Bloubergstrand

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion for all things digital and are prepared...

Are you passionate about technology, solving problems, and keeping systems running like clockwork? We're looking for a proactive IT Service Technician to provide essential IT support to our busy sales call center, ensuring our hardware, software, and systems operate at their best. If you thrive in a dynamic environment and love helping people, this role is for you What You'll Be Doing -...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To provide excellent service...

Job title: Helpdesk ManagerReporting to:Technical Operations ManagerLocation: Cape TownALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETSWHAT WE DOLula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

We are looking for a motivated and detail-oriented Junior IT Administrator to support the day-to-day IT operations of the business. The successful candidate will provide first-line technical support, ensure the stability of IT systems, and contribute to the ongoing improvement of infrastructure, security, and processes. This role requires a combination of technical expertise, strong...

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...

Responsibilities: - Responsible for network setup & diagnostics; - Responsible for the installation of LT routers and Wi-Fi routers; - Responsible for the installation of hardware and software; - Troubleshooting and fault diagnosis. Responsible for LAN cabling with the knowledge of topology (Ethernet); Requirements: - Experience in wireless networking; - Firewalls experience; - Diploma in IT...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...

Remote | Contract-based | Growth Role (under Employer on Record) We are looking to bring on an experienced Implementation & Automation Lead to play a key role in scaling our operations and improving how we deliver value to clients. This is a hands-on, senior role suited to someone with a strong background in software implementation, system integrations, automation, and project delivery within a...

The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service. Principle Duties- Provide timely & effective technical support to end-users via various communication channels, addressing hardware & software issues,...

Kickstart Your IT Career with Us! We are seeking motivated and articulate individuals eager to embark on a rewarding career in Information Technology. Join our team and gain hands-on experience in the dynamic intersection of IT and business. What We Offer: - Comprehensive Training: Learn the practical aspects of IT operations within a business context. - Mentorship: Receive guidance from...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...