Information Technology Help Desk Support jobs in Soweto

A leading technology services company in Johannesburg is seeking an ITSM Help Desk Lead to oversee their help desk and enhance user experience. The ideal candidate will manage incident workflows, ensure prompt ticket resolution, and lead a team of technical staff. Requirements include excellent communication skills and Microsoft certifications. Join a dynamic team dedicated to making a positive...

ISP Helpdesk Support Agent Reference: HC003132-Moipo-1 Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and...

- Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the...

Job Overview Business Segment: Group Functions Location: ZA, undefined, Johannesburg, 5 Simmonds Street To manage and take ownership of the Managed Services Provider for Standard Bank, ensuring Specific End User Services (SEUS) quality is maintained, continuously improved and that the SEUS support the achievement of individual employee and Business unit goals, focusing on the overall Employee...

A leading financial services group seeks an IT Service Desk Agent to provide technical support, assist users with hardware and software issues, and manage incidents in Johannesburg. The ideal candidate will hold a Bachelor's degree in Information Technology and possess strong computer literacy skills. Responsibilities include logging requests, troubleshooting, and maintaining effective...

Gauteng, JHB - Northern Suburbs- Monthly Basic Salary (Market related, Negotiable) Our Cash Supply Chain client is in need of a Technology Support Manager. Minimum Requirements: Work Experience- 8 years of experience within a Technology department- 5 years of management experience leading a team of ICT professionals.- 3 years of financial industry experience. Minimum Requirements: Education-...

Overview Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Role Description Providing 1st line support to a globally distributed customer base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and...

Strategic Input- Develop goals, strategies, and plans needed to achieve the portfolio’s vision and build the capabilities to enable optimal delivery with input from relevant stakeholders- Align planning against the strategic intent of the company with agreed business outcomes within the portfolio, relevant IT Architecture Enterprise principles, key approved decisions and enterprise wide...

About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...

A premium financial services organization is seeking an IT Service Desk Agent to provide first-line support to users in Johannesburg. The ideal candidate will log, troubleshoot, and resolve basic IT issues while ensuring efficient service delivery. A Bachelor of Commerce in Information Technology is a requirement. This role offers opportunities for learning and development in a collaborative...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What You Will Do The Main Purpose of the job is an in-house sales function taking care of...

Overview Eduvos is looking to employ the services of a IT Service Desk Analyst on a permanent basis, to be based at any of our Eduvos campuses. Position Type : Permanent Location : National Role Purpose: Provide first-line support, triage, KCS article usage/creation. Seniority level - Associate Employment type - Full-time Job function - Information Technology Industries - Higher...

Our Purpose- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a...

Principal Technology Business Relationship Manager Vodacom, Johannesburg, Gauteng, South Africa The role involves acting as the single point of contact for internal business customers, managing a portfolio of accounts, and partnering with Technology_VOIS to deliver value, transformation and new services. The role covers all three business cycle phases: sell, build, run, including engagement,...

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s Job Responsibilities - Create and maintain documentation of work delivered and knowledge artefacts which will be handy for BAU support of the projects implemented. - Facilitating discussions...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Contributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving operational issues and suggest improvements within the parameters of the IT capabilities. Identify trends which...

Banker, Transactional (Technology, Media and Telecom) Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 30 Baker Street Tooptimize current and future client portfolios taking into consideration macro environment disruptors. Lead engagements across CIB, own and consolidate client business plans, and co-ordinate the sale and implementation of multiple...

Gauteng, JHB - Northern Suburbs- Monthly Basic Salary (Market related, Negotiable) TECHNOLOGY NETWORK ADMINISTRATORAssist with support, maintenance, implementation, and optimisation of networks across operating systems. Support a stable, consistent connectivity and security across all network hardware, software, and communication links. 3 years of experience as a Network Administrator for a...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...

Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. IT Service Desk Agent IT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service...