help desk support jobs in Soweto

Discovery – Group Information Services / Technology Services Talent Pool: Service Desk Agent (Junior) About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment...

As a Service Desk Technician, you will be responsible for, but not limited t,o the following: - Resolving 1st and 2nd line issues and queries. - Answering and actioning customer requests. - Strong Communication Skills - Troubleshooting equipment and services. - Escalating faults to upstream providers and driving them to completion. - Mikrotik router troubleshooting and operation. - Customer...

The purpose of the position: · Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. · We aim for 100% no tickets breached so the job the support desk person is to keep...

Our client is looking for an experienced and reliable IT Support Technician (Level 1) to join their technical support team. The successful candidate will handle first-line support requests, assist with desktop and network troubleshooting, and ensure that users receive prompt and professional service. Key Responsibilities - Act as the first point of contact for IT-related incidents and service...

Job Title : Sales Support Representative Location: Office Beacon, Johannesburg - Auckland Park (Office Based) Part-Time: Monday to Friday - USA Hours Key Responsibilities Sales Support & Lead Follow-Up - Conduct timely follow-ups with leads generated from: - Tradeshows - Industry events - Webinars - Ensure leads remain warm and engaged through consistent communication - Track and update lead...

*Career Area: * Sales *Job Description: Your Work Shapes the World at Caterpillar Inc. * When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make...

About Us Quanteq Solutions empowers Australian businesses through expert outsourcing and BPO services that enhance efficiency and support growth. The company delivers tailored strategic consulting and operational support. Quanteq Solutions helps organizations, optimize workflows, improve customer engagement, and manage resources effectively. Duties & Responsibilities - Problem-Solving and...

L1 Support Engineer (Remote – USA Client) - Location: Remote (South Africa supporting USA-based client) - Employment Type: Full-time About the Role We're looking for a high-energy, articulate, and confident L1 Support Engineer to provide exceptional technical support to our US-based client. This is a remote role requiring excellent communication skills, a proactive mindset, and the ability to...

To provide specialist business and systems support to xxxxx clients to help minimise business disruption and enable business continuity. Responsible for providing 2nd line support and be a subject matter expert for the bank's Host to Host channels. ROLE SUMMARY: - Highly analytical, logical, and connective thinker with a strong problem-solving capability and capacity to cut to the core of...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think "Uber, but for nurses." We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses...

Duties and Responsibilities - Opening, drawing and maintaining of legal files - General admin - Coordinates the legal administrative process in any claims instituted as a result of legal action - Compile, types and collate relevant documentation pertaining to all legal matters - Compiles reports for the Legal Officer - Submit required documentation timeously to the relevant departments - Liaise...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....

Our Purpose- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a...

Why choose Logicalis? It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...

We're Hiring: Receptionist (Sandton – Rivonia) Are you the kind of person who lights up a room with your voice alone? Do you take pride in being the face of a company, creating a warm and professional first impression? If so, we want YOU to join our team! Location: Sandton (Rivonia) Working Hours: Monday to Friday: 08h00 – 17h00 Saturday: 07h00 – 13h00 What We’re Looking For: We’re on the hunt...

Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...

Position Summary Industry: IT & Internet Job category: Travel and Tourism Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker is seeking services of a Specialist: Travel Desk to support various departments across the organization. To coordinate, manage, and optimise all organisational travel requirements in a professional,...

Join Our Team as a German Junior Service Desk Agent!Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? We're on the lookout for someone just like you to join our team and kickstart their career journey!As an IT Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...