Inbound call centre agent jobs in Eastern Cape

Job Advert Summary:The Call Centre Agent will play a key role in managing communications with clients and suppliers, ensuring timely resolution of order-related issues, and maintaining high levels of customer satisfaction. This individual is responsible for managing calls, tickets, and resolving delayed or problematic orders, all while meeting defined service KPIs. The role also involves...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a highly professional individual with exceptional English communication skills, who demonstrates dedication and a strong work ethic. The ideal candidate will be a fast learner with excellent...

Job Description Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point · Follow dynamic communication scripts while adding your personal magic · Understand customer needs,provide tailored solution ,and close those deals · Upsell like a boss when opportunities knock. · Build sustainable relationships and engage customers by taking the...

Contact Centre Agent Jones Radiology Adelaide, SA Customer Service - Call Centre (Call Centre & Customer Service) Casual/Vacation, Full-time, Part-time Add expected salary to your profile for insights About Us Jones Radiology is a doctor-owned and operated medical imaging practice with a century of expertise in diagnostic and interventional radiology across South Australia and Alice...

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

About Discovery About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders,...

TELESALES CLERK/PORT ELIZABETH We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels. Minimum Requirements - Matric (Grade 12) required. -...

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Sales Account Manager Company Description: Fast-growing media revenue platform Job Description: Join a dynamic and expanding media agency focused on boosting clients' advertising revenue. This role involves...

Overview The purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing excellent customer services. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting significant products and services. Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. “Teleperformance is...

To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business Collect the delinquent / outstanding amount from the consumer over...

Job Summary To drive the acquisition and registration of new home loans by executing targeted sales strategies, cultivating relationships with direct customers and sources, and providing end-to-end customer service. The role involves managing the home loan process from initial application to registration, in line with Absa’s compliance and governance standards. Remuneration is primarily...

Call Centre Manager – Lead Generation Braamfontein, Johannesburg Contract: Month-to-Month Preferred Start Date: 26 January 2026 We are seeking an experienced and results-driven Call Centre Manager to build, structure, and manage a lead generation operation from the ground up. Key Responsibilities Set up and structure call centre operations and processes Lead, motivate, and manage a team of...

Client & Product Context Our client is a U.S.-based AI automation platform operating in the healthcare sector, with a strong focus on revenue cycle management (RCM). The platform uses AI agents to automate complex, high-volume workflows such as eligibility verification, prior authorization, claims processing, and payment posting. These solutions operate in mission-critical, regulated...

Description Responsibilities: - Contact customers via phone to collect overdue payments - Work with customers to negotiate payment plans and resolve payment issues - Use communication skills to build rapport with customers and encourage payment - Document all communication with customers in a clear and concise manner - Meet daily, weekly, and monthly collection targets to earn commission - Work...

Job Advert Summary:At our company, we live by our ICARE values:Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our collaborative approach brings together diverse perspectives to achieve shared goals, while accountability ensures that we take ownership of our actions to build trust...

ISTA Personnel Solutions South Africa, is in search of a highly organized and detail-orientated Medical Scheduling Coordinator / Agent to join their team in South Africa, working remotely. In this role, you will be part of a call centre and responsible for coordinating medical appointments, managing schedules, and ensuring seamless communication between patients, healthcare providers, and home...

Overview Financial Customer Service Advisor Add The purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing excellent customer services. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting significant products and services. Teleperformance is a Regulated Financial Company operating largely...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. To handle day to day customer requests received via different channels of...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. To handle day to day customer requests received via different channels...