Call Centre Agent jobs in Eastern Cape

Job Advert Summary:The Call Centre Agent will play a key role in managing communications with clients and suppliers, ensuring timely resolution of order-related issues, and maintaining high levels of customer satisfaction. This individual is responsible for managing calls, tickets, and resolving delayed or problematic orders, all while meeting defined service KPIs. The role also involves...

Job Description Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point · Follow dynamic communication scripts while adding your personal magic · Understand customer needs,provide tailored solution ,and close those deals · Upsell like a boss when opportunities knock. · Build sustainable relationships and engage customers by taking the...

Contact Centre Agent Jones Radiology Adelaide, SA Customer Service - Call Centre (Call Centre & Customer Service) Casual/Vacation, Full-time, Part-time Add expected salary to your profile for insights About Us Jones Radiology is a doctor-owned and operated medical imaging practice with a century of expertise in diagnostic and interventional radiology across South Australia and Alice...

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

ISTA Personnel Solutions South Africa, is in search of a highly organized and detail-orientated Medical Scheduling Coordinator / Agent to join their team in South Africa, working remotely. In this role, you will be part of a call centre and responsible for coordinating medical appointments, managing schedules, and ensuring seamless communication between patients, healthcare providers, and home...

As a Telesales Agent, you will be the trusted voice between our dairy products and the customers who rely on them. You will manage inbound and outbound calls, process orders accurately, promote our product range and resolve customer queries — all while ensuring high levels of customer satisfaction and supporting daily sales volume targets. This role is essential to maintaining strong customer...

South Africa Nationwide Property Sales Agents (x10) Property Rental Agents (x12) Property Administrators Property Sector (National) Property Developers / Commercial Sales Consultants (National) Mauritius Property Agents Property Rentals Commercial & Development Consultants MINIMUM REQUIREMENTS (All Roles) - Matric (Grade 12) plus a relevant diploma/degree (advantageous). - 35 years...

We are looking for External Sales Agents for the commercial division of a well known and highly successful tiling and sanitary ware company to be based in Walmer, Gqeberha. This agent will be involved in cold calling to solicit business through specifying the company's products with professionals in the construction industry. They will meet with professionals like architects, quantity surveyors,...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATAThe Managed Services Service Desk Agent is the first...

Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash...

Customer Service: - Liaising with and assisting customers. - Cold calling by attracting and building relationships with new and existing clients. - Describe merchandise and explain use, operation, and care of merchandise to customers. - Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Management of Orders: - Booking customer orders on Syspro. -...

Role PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs͏:Do- Support process by managing transactions as per required quality standards- Document all pertinent end user identification information, including name, department, contact information and nature of problem...

Job Type: PermanentJob Role: Sales AgentJob Location: GqeberhaMinimum Requirements:- Grade 12- Well-spoken with strong verbal and written communication skills- Self-motivated, proactive, and able to work independently- Strong administrative and organizational capabilities- Target-driven with the ability to perform under pressure- Willing and able to work after hours, on weekends, and support...

Call Centre Manager – Lead Generation Braamfontein, Johannesburg Contract: Month-to-Month Preferred Start Date: 26 January 2026 We are seeking an experienced and results-driven Call Centre Manager to build, structure, and manage a lead generation operation from the ground up. Key Responsibilities Set up and structure call centre operations and processes Lead, motivate, and manage a team of...

Client & Product Context Our client is a U.S.-based AI automation platform operating in the healthcare sector, with a strong focus on revenue cycle management (RCM). The platform uses AI agents to automate complex, high-volume workflows such as eligibility verification, prior authorization, claims processing, and payment posting. These solutions operate in mission-critical, regulated...

Description Responsibilities: - Contact customers via phone to collect overdue payments - Work with customers to negotiate payment plans and resolve payment issues - Use communication skills to build rapport with customers and encourage payment - Document all communication with customers in a clear and concise manner - Meet daily, weekly, and monthly collection targets to earn commission - Work...

The Faircape Group operates six prestigious retirement and lifestyle villages across the Western Cape, known for their exceptional standards of care and hospitality. We are seeking a dedicated and experienced Housekeeping Supervisor to join our team at our facility Noordhoek Manor.(The facility is just a 10 min drive over Ou Kaapse Weg from Blue Route Mall) In this role, you will lead and...

Job Advert Summary:At our company, we live by our ICARE values:Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our collaborative approach brings together diverse perspectives to achieve shared goals, while accountability ensures that we take ownership of our actions to build trust...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a highly professional individual with exceptional English communication skills, who demonstrates dedication and a strong work ethic. The ideal candidate will be a fast learner with excellent...