helpdesk technical support jobs in Durban

A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...

Job Overview To receive, log, assign, track, manage and report on all company's Support Desk tickets received. These tickets will include End User Support and Environment Support to monitor and report on backups and available server space. This is a client-focused position – the individual must have excellent verbal, written, listening and communication skills, great communication skills; must...

A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...

A leading tech recruitment firm in Durban is looking for an experienced IT Developer to lead the development and maintenance of internal applications using VB.Net and Visual Studio 2019. Ideal candidates will possess strong analytical skills, experience in SQL reporting, and effective communication with both business and IT teams. The role includes overseeing helpdesk operations and ensuring...

Job Description We have an amazing opportunity for a Technical Support based in Durban! We require a candidate with : - Excellent spoken and written English language skills - Typing speed 45wpm - High attention to detail - Sense of urgency to meet SLA’s - Passionate about customer service - Excellent documentation and admin skills - Inquisitive and eager to learn - Experience working in...

A leading information solutions provider in Durban is seeking a Customer Service & Technical Support Representative. The role involves delivering exceptional support by resolving customer inquiries, providing product assistance, and maintaining accurate records. The ideal candidate will possess strong communication skills and have a basic technical knowledge, with an emphasis on teamwork....

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...

Job description Job Description We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Relevant qualifications or experience. - Experience in IT and...

Durban, South Africa | Posted on 01/07/2026 We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Experience in IT and support. If you're ready to...

Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...

We Want You:You Bring: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). What You’ll Do:Technical support- Technical support for all Level 1 IT Helpdesk services.- Management of ITSM ticketing system aligned with ITIL framework, Reporting and...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Responsibilities would include, to name a few: - Attend to all screen related maintenance requests - Maintain a professional relationship with all clients belonging to the company - Attend to minor screen electrical faults - Attend to requests within an appropriate turnaround time i.e., 24 hours. Being readily available is important Qualifications and experience: - Should be able to deal with...

A well-established IT company in Westville is looking for a Helpdesk administrator.- Please note that this is not a technical position, and therefore not suitable for IT engineers. The role will include the following tasks and responsibilities: - Answering the phone - Logging support calls - Allocating support calls - Updating and managing Helpdesk profiles - Working with 3rd party providers to...

We are looking for a competent Help desk support technician to provide fast technical assistance to our clients. An excellent Help desk technician must have good technical knowledge and communication skills. They must also be customer focused and patient. Responsibilities: - Perform remote troubleshooting and diagnostics - Determine the best solution based on the issue and details provided by...

Job Specification Our Client aglobal AI talent development company is seeking a Support Agent to join their growing team. The role is critical in delivering exceptional customer experiences while ensuring smooth operational and administrative processes. Key Responsibilities - Customer Support & Troubleshooting – Respond to customer inquiries via email, chat, and helpdesk platforms (Zendesk,...

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban MINIMUM REQUIREMENTS - FET Certificate : PC Support or FET Certificate : PC Engineering or FET Certificate : IT : Technical Support or NC : IT : Systems - Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between...

Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital importance of new customer acquisition. Regardless of a...

Trending Job Info - Job Identification 1159 - Job Category Information and Communication Technology - Posting Date 01/16/2026, 09:13 AM - Job Schedule Full time Skill Set - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written...

Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...