help desk support jobs in Durban

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

Department: ITReports to: Service Desk ManagerBackground of Company:Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange,...

Job Advert Summary:We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments.Minimum Requirements:Minimum Requirements- Matric (Grade 12)...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

SYSTEMS SUPPORT ADMINISTRATOR HIRT & CARTER _DURBAN- CORE PURPOSE OF THE JOB: The role of the Systems Support Administrator is to provide technical and functional support to Business Central end-users group. KEY PERFORMANCE AREAS:- Provides ERP support to all Business Central users on prem and remotely.- Monitor and maintain Business Central Job Queues and system dimensions for accuracy and...

Job Specification: - Diploma or Degree in Computer Systems Advantageous - Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) Advantageous - Microsoft Systems Engineer (MCSE) advantageous - Experience with Office 365 and Azure advantageous - ITIL Foundation certification advantageous - At least 1 years’ experience in supervising or team lead within an Application...

Attend to and resolve electronic help desk requests.- Log all correspondence, advice given and outcomes centrally within the electronic systems used.- Refer specialist enquiries accurately and effectively. Assist students with the admission and registration process to ensure appropriate guidance is provided regarding programme and qualification requirements and financial obligations.- Build and...

About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 30 years, we have delivered millions of pounds in cost savings to our clients. With offices in the UK,...

Role Purpose Consistently wow clients through the superior resolution of product support and analysis requirements that have been logged, providing valuable input that helps shape and strengthen overall value proposition. A key summary of the job specification is provided below. Full details are available after shortlisting. Key Responsibilities - Resolve complex product and technical support...

This is a multi-faceted hybrid role requiring someone who is switched on, confident, tech-savvy, and able to handle a fast-paced environment with professionalism and enthusiasm. If you enjoy variety, love people, and thrive on keeping things running smoothly, this role is for you. Role Overview We are hiring a Recruitment Researcher & Executive Assistant who will play a vital dual role: -...

We’re looking for a sharp, hungry, detail-obsessed Operations Support Trainee to join the team of a busy fast food franchise. If you love structure, systems, problem-solving, and keeping things organised behind the scenes… this might be your next big break. This role is perfect for someone early in their career who wants to learn fast, grow quickly, and become a long-term asset in a busy...

BEFORE YOU APPLY FOR THIS POSITION:POSITION: IT & Systems Support (New Germany) Job Summary:A leader in baking and cake decorating products, is seeking an IT Enthusiast, problem solver, with great communication and people skills to join a dynamic team. As an IT & Systems Support team member, you will provide essential first line support to the hubs. You will help the IT & Systems Lead ensure the...

Job Advert Summary:Purpose of the Job:Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality, detailed work based within the prescribed service level agreements (SLAs). The focus of this position is producing high-quality, detailed work based on established standards, guidelines, and procedures. Precise, consistent work output is essential requiring...

We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements: - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Relevant qualifications or experience. - Experience in IT and support. If you're ready to elevate...

IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...

Launch Your IT Career - 12-Month Learnership: IT Technical Support (NQF Level 4)Location: Durban | Stipend included | Nationally AccreditedAre you passionate about technology? Do you enjoy solving computer problems or helping others with their tech issues? This is your chance to gain hands-on experience and earn a nationally recognised qualification. We’re recruiting Durban-based youth (ages...

Who Are We?CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions.We're a fast-moving startup on a mission to...

Direct Reporting Line: Senior ICT Support Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. Emeris, Westville Campus has a vacancy for an ICT Support. Duties and...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less...

Job description:Westville Durban, KwaZulu-NatalPurpose of the RoleTo provide high-quality administrative support, ensuring smooth day-to-day operations and consistent delivery of processes within the organisation. This role contributes to efficiency, compliance with internal standards, and supports management in meeting business objectives.Key Responsibilities- Support the delivery of...