Guest Services Manager jobs in Mitchells Plain

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Guest Experience & VIP Services Manager

Sun International
Cape Town

A leading hospitality group in Cape Town seeks a Guest Relations Manager to ensure exceptional customer experiences at the Front Desk and Concierge. Responsibilities include team management, guest complaints resolution, monitoring standards, and budget management. Candidates must have 7+ years in hospitality, including 3 years in management. A Hotel School Diploma and skills in MS Office are...

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an hour ago

Assistant F&B Manager — Lead Guest Service & Operations

Marriott Hotels Resorts
Cape Town

A leading hospitality brand in Cape Town seeks an Assistant Food & Beverage Manager to oversee food and beverage operations, ensuring high levels of customer satisfaction. Candidates are expected to have a mix of education and experience in the food and beverage sector. Responsibilities include managing staff, handling guest interactions, and ensuring compliance with company standards. This...

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an hour ago

Guest Services Manager

Kerzner International Resorts
Cape Town

Guest Services Manager(5528) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

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a day ago

Guest Services Manager

One&Only Cape Town
Cape Town

Guest Services Manager(8669) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

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a day ago

Facilities Services Manager

Excellerate JHI
Mitchells Plain

Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...

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4 days ago

Guest Services Front Desk Agent: Warm Check-In

Newmark Hotels
Cape Town

A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...

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an hour ago

Guest Experience Waiter: Service, Room Dining & Upselling

Pullman Hotels & Resorts
Cape Town

A leading hotel chain in Cape Town is seeking a Waitron to provide high-standard service and manage the dining experience for guests. Responsibilities include taking orders, ensuring cleanliness in the dining area, and maintaining food hygiene standards. Candidates should have a minimum of Matric and previous experience in the hotel industry. The position requires strong customer service skills...

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an hour ago

Onboard Admin & Guest Services Specialist

Crew Life at Sea
Cape Town

A cruise ship management company is seeking an onboard assistant to support the Purser with administrative tasks and deliver excellent customer service to guests. The ideal candidate will have strong communication skills, organizational abilities, and be willing to live onboard for extended periods. Experience in customer service or hospitality preferred. This position offers a unique opportunity...

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an hour ago

Shipboard Assistant Purser - Guest Services & Admin

Princess Cruises
Cape Town

A leading cruise company is seeking an Assistant Purser for supporting guest services aboard their ships. Key responsibilities include supervising Guest Services Officers and ensuring exceptional service delivery. Suitable candidates will have a graduation in hotel management or relevant experience, with a strong command of English and preferably cruise ship experience. This role offers...

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an hour ago

Guest Services Supervisor: Elevate Front Desk Experience

Hilton
Cape Town

A leading global hospitality company in Cape Town seeks a Front Desk Supervisor to oversee front desk operations. This role focuses on managing Guest requests and ensuring high service standards. Ideal candidates will have experience in the hotel, leisure, or retail sectors, along with excellent communication and interpersonal skills. A relevant supervisory certificate is preferred. This...

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an hour ago

Guest Experience Specialist: Elevate Stays & Service

Talent Sam
Cape Town

An established industry player is seeking a Guest Experience Representative to enhance guest satisfaction in the short-term rental sector. This role involves engaging with guests through various communication methods, addressing their requests, and ensuring seamless experiences from arrival to departure. The ideal candidate will possess a strong background in customer service or hospitality,...

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an hour ago

Guest Experience Lead - Front Desk & Service Excellence

Marriott Hotels Resorts
Cape Town

A leading hotel chain in Cape Town seeks a Front Desk Agent to enhance guest experiences. The ideal candidate will manage check-ins, assist guests with requests, and ensure payments are processed accurately. You should have excellent communication skills and a background in customer service. Experience in hospitality and supervisory roles are preferred. Join us to contribute to an inclusive,...

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an hour ago

Onboard Guest Services Lead for VIP Guests

Crew Life at Sea
Cape Town

A premier cruise line in Cape Town seeks a dedicated Guest Services Representative. The role involves welcoming guests, handling inquiries, managing accounts, and coordinating with various departments to ensure exceptional service. Applicants should have a high school diploma, 2+ years in hospitality, and strong communication skills. Flexibility in working hours is essential for this dynamic...

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an hour ago

Guest-Driven Bar Attendant: Service & Safety

Marriott Hotels Resorts
Cape Town

A leading hospitality firm seeks a dedicated team member for their Cape Town location. The role includes opening and closing duties, ensuring guest satisfaction, and maintaining work area cleanliness and safety. Candidates should have at least 2 years of experience, a high school diploma, and a commitment to excellent service. Join this inclusive team focused on exceeding guest expectations in a...

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an hour ago

German-Speaking Cruise Guest Services Specialist

Crew Life at Sea
Cape Town

A leading cruise line is seeking a highly motivated Hospitality Operator fluent in German to provide exceptional service to guests on board. In this role, you will be responsible for greeting and assisting German-speaking guests, ensuring their comfort and satisfaction throughout their stay. Ideal candidates will have strong communication skills and previous experience in hospitality. This...

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an hour ago
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Dynamic Bar Specialist: Expert Guest Service

Crew Life at Sea
Cape Town

A leading hospitality company in Cape Town is seeking an experienced Bar Waiter to provide exceptional service. Responsibilities include greeting guests, taking drink orders, and maintaining the bar area. Candidates must have prior experience and strong knowledge of drinks. Flexibility in hours is required for evening and weekend shifts. A valid passport and medical examination will be necessary...

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an hour ago

Luxury Cruise Butler - Elite Guest Service & Travel

Crew Life at Sea
Cape Town

A luxury cruise line is seeking a Female Butler in Cape Town to provide exceptional service to guests aboard. Key responsibilities include greeting guests, maintaining cabins, and ensuring overall satisfaction. The ideal candidate should have at least 2 years of experience in a luxury setting and excellent communication skills. Competitive salary and benefits offered, along with the opportunity...

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an hour ago

Cruise Steward: Guest Comfort and Service

Crew Life at Sea
Cape Town

A leading cruise company is seeking a Steward to ensure guest comfort and satisfaction during voyages in Cape Town. Responsibilities include maintaining cleanliness in various areas and providing exceptional customer service. The ideal candidate will have hospitality experience, strong communication skills, and a positive attitude. Join our team for competitive compensation and opportunities for...

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an hour ago

Cruise Dining Room Lead – Guest Experience & Service

Crew Life at Sea
Cape Town

A prestigious cruise line is seeking an experienced Assistant Maitre'd to support dining room operations. Responsibilities include supervising wait staff, ensuring guest satisfaction, and maintaining service quality. The ideal candidate has a minimum of 2 years of experience in fine dining environments. This role requires excellent leadership and communication skills along with the ability to...

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an hour ago

Seafaring Guest Attendant: Warm Service, Flexible Hours

Crew Life at Sea
Cape Town

A hospitality service provider in Cape Town is seeking a Waitstaff member to provide exceptional service to guests. Responsibilities include greeting guests, taking orders, and serving food and beverages while ensuring a clean dining environment. The ideal candidate has a high school diploma and previous restaurant experience, along with strong communication skills and attention to detail....

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an hour ago
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