Guest Relations Manager jobs in Ballito

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Marketing Manager Location: Head Office Ballito Brand: Mangwanani African Spa At Mangwanani, marketing is more than communication - it is the way we invite people to slow down, reconnect and feel cared for. We are looking for a Marketing Manager who understands that great brands are built through feeling, consistency and thoughtful leadership. This role is central to protecting and growing...

The Front of House Manager will oversee all guest-facing operations, ensuring seamless service delivery from arrival to departure. You will manage the front office and guest services team, uphold service standards, and work closely with other departments to maintain the hotel's reputation for exceptional hospitality. Key Responsibilities Guest Experience & Service Excellence Deliver warm,...

5* Boutique Hotel in Ballito is seeking an experienced and dynamic Front Office Manager to oversee front office & reservations operations. Duties: Lead and supervise our front desk team. Train new team members and act as a technical resource. Ensure efficient and professional front desk operations. Own, update, and train all Standard Operating Procedures for the department. Ensure adherence to...

Salary R26K basic + comm (very high earning potential. MICE background will be ideal)DescriptionThe Banqueting Manager oversees all aspects of a conference, banquet or event, including set up, menu selection, food presentation, serving and clean-up while focusing on detail and quality presentation and customer service.Requirements:- Matric:- 4 - 6 Year Banqueting Management experience:- Strong...

We are seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting our portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics. Key Responsibilities - Quote, book, amend, and manage...

Job Summary: We are seeking a knowledgeable and service-oriented Wine Waiter to join our cruise ship team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, assisting them in selecting and enjoying the perfect wines to complement their dining experience. Your expertise in wine, passion for customer service, and attention to detail will contribute to...

What Youll Be Doing: - Drive and execute bold annual marketing strategies aligned with business objectives - Own and elevate the brand across all channels, including PR and corporate communications - Plan and deliver integrated campaigns (digital, print, events) that generate quality leads - Take charge of website management, SEO / SEM, social media, and content marketing - Collaborate closely...

Our client is embarking on a new power station project in eSwatini and requires a highly experienced Senior Project Manager to lead the execution of this multi-disciplinary, turnkey engineering project. The role demands strong technical leadership, extensive project delivery experience across Africa, and proven capability working with FIDIC Silver Book contracts. Exposure to Cogen or similar...

PLEASE NOTE: This position is based on the North Coast of KZN The role of the Gardens team is to provide high quality garden services to ensure business performance is optimised. The Estate and Garden unit is responsible for the management of all gardens and related aspects within the Estate. RESPONSIBILITIES: Management of the lodge, restaurant, bar and events platform incorporating the...

Overview Position: Middle/Senior Manager Hire Resolves client is seeking an experienced Middle/Senior Manager to join their team in Ballito, KwaZulu-Natal. The ideal candidate will be responsible for overseeing the day-to-day operations of the business, managing a team of employees, and driving the growth and profitability of the organisation. The Middle/Senior Manager will report directly to...

Overview Store Manager Are you a retail superstar looking for a dynamic management role? Look no further! We are seeking a results-oriented Manager with a passion for delivering outstanding customer service at our Watercrest store. As the Store Manager, you will be responsible for leading a team of employees and managing all aspects of store operations. You will maximize sales, control...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Role Overview Group of Lodges is seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting our portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics. Key Responsibilities -...

Our client is looking for a FM with experience at a Housing Estate Responsibilities of the Finance Manager Duties and Responsibilities: • Overall financial management through the execution of the Estate’s financial operating plan and strategy for the short, medium, and long-term, • Develops and monitors standard operating processes/procedures, internal controls, and financial operations systems...

5* Boutique Hotel in Ballito is looking for a Host to deliver an exceptional guest experience while managing daily operations and supporting the team in upholding the highest standards of service and hospitality. Duties: Uphold and enhance brand standards across all operations Provide feedback to the General Manager Ensure that health & safety practices are adhered to Conduct guest F&B feedback...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...