guest relations jobs in Drakenstein

The Guest House Manager is responsible for the full day-to-day management of the property and its resources. This role requires a hands-on leader who delivers exceptional guest experiences while maintaining strong operational, administrative, and financial oversight. The ideal candidate is a natural host, an organised administrator, and a people-focused manager who fosters both guest...

Join our award-winning 4-star guesthouse as a hands-on, guest-focused Manager. You will lead a team of 10, ensuring flawless daily operations, exceptional service, and strong financial performance—all while enjoying on-site accommodation. Key Responsibilities: - Oversee all operations: rooms, housekeeping, front office, and breakfast/food service - Lead, train, and inspire a motivated,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

We are seeking a dedicated and energetic Pass Runner to join this signature restaurant team. In this role, you will act as the vital link between their award-winning kitchen and the dining room, ensuring that every dish reaches guests with the precision and artistry it deserves. Core criteria: - Preferably 1-2 years previous pass runner, restaurant, or kitchen experience - Excellent...

Hospitality and Outdoor – New Vacancy – Receptionist Luxury Hotel – Stellenbosch Requirements · Matric and additional certification in hospitality or related field advantageous · Must have previous experience in a similar role within the hospitality industry · Must have Protel or Opera experience (essential) · Excellent customer service and interpersonal skills, with a friendly and...

Senior Restaurant Manager | Luxury Wine Farm | Stellenbosch Kendrick Recruitment is seeking an experienced and dynamic Senior Restaurant Manager to join a luxury wine farm in Stellenbosch, Western Cape. This high-level role is responsible for leading the property’s Food & Beverage operations, maximising performance and profitability while delivering exceptional guest experiences...

Job description: Situated in the picturesque town of Wellington, this prestigious 5-star property is seeking an experienced Reservations Manager to lead and manage the reservations function. The ideal candidate will be responsible for overseeing all reservation operations, coaching and motivating the team to deliver exceptional guest service, and achieving financial objectives. This role also...

HOTEL SENIOR RESTAURANT MANAGER · Stellenbosch Wine Route We have a unique opportunity for a Seasoned and Dynamic Hotel Senior Restaurant Manager to spearhead the daily operations of an upmarket Hotel Restaurant situated on an iconic Wine Estate in Stellenbosch region. The ideal individual brings a strong background and focused experience in Food & Beverage Operations within 5-star or luxury...

Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and procedures Key Responsibilities Include but Are Not Limited To - Lead, manage, and motivate the Housekeeping team including room attendants,...

Duties: Monitor and administer time and attendance policy Monitor staff to ensure accountability in compliance with departmental goals. Execute operational projects and coordination of activities. Evaluate staff to ensure the effective and efficient operation of the daily functions. Provide assistance and support to your manager on and off duty. Determine customer needs and ensure operational...

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Mercantile Hotel New Orleans Breakfast Attendants are responsible for assembling and disassembling breakfast buffets and ensuring that the buffet always remains well-stocked for a great breakfast. In full-service establishments, Breakfast Attendants...

Our client in Paarl is looking for an Assistant Winetasting Manager. Requirements:Experience in a managerial role (Hospitality industry) Recognized qualification in wine Own transport Ensure efficiency of daily operations in the tasting room Manage administration related to staff Liaise with guest as required Ensure consistent development of business initiatives Ensure that company...

Job Summary: We are seeking a knowledgeable and service-oriented Wine Waiter to join our cruise ship team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, assisting them in selecting and enjoying the perfect wines to complement their dining experience. Your expertise in wine, passion for customer service, and attention to detail will contribute to...

As the Reservations & Events Co-Ordinator, you will play a pivotal role in delivering exceptional guest experiences by overseeing all aspects of reservations for both the estate’s luxurious accommodation and its exclusive fine-dining restaurant. You will also manage the full event coordination process for in-house functions and private estate events.Key Responsibilities:ReservationsMaintain full...

Senior Restaurant Manager | Luxury Wine Farm Location: Stellenbosch Salary: R40,000 – R45,000 CTC | Negotiable DOE Kendrick Recruitment is seeking an experienced and dynamic Senior Restaurant Manager to join a luxury wine farm in Stellenbosch. This high-level role is responsible for leading the hotel’s Food & Beverage operations, maximising performance and profitability while delivering...