first line support engineer jobs in Soweto

A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

L1 Support Engineer (Remote – USA Client) - Location: Remote (South Africa supporting USA-based client) - Employment Type: Full-time About the Role We're looking for a high-energy, articulate, and confident L1 Support Engineer to provide exceptional technical support to our US-based client. This is a remote role requiring excellent communication skills, a proactive mindset, and the ability to...

Responsible for resolving incidents, requests, events, backups and alerts from various polling and management tools that are logged, via telephonic troubleshooting or remote support. Manage staff in order to achieve SLA and OLA Requirements and adherence to Operational Level Agreements to maintain and improve customer experience and Service Level Agreements. Understand the Service Desk...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

Role: Network Support Engineer (Level 2) Reference: JHB000968-DS-1 Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting...

A leading technology provider in Roodepoort is seeking a skilled NOC Support 2nd Line Engineer. This role focuses on delivering high-level technical support and excellent client service. Responsibilities include troubleshooting network issues, collaborating with teams, and ensuring client satisfaction. The ideal candidate has a degree in Computer Science or IT and at least 3 years of relevant...

A global financial services firm is looking for a Risk Analyst to support the implementation of the Risk Management Framework. This role involves ensuring quality Risk Events delivery, responding to client inquiries, and improving process efficiencies. Strong communication and analytical skills, along with attention to detail, are essential. The position is based in Johannesburg, South Africa,...

Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...

Key Responsibilities - Responsible to engage, collaborate and align with relevant project teams from identified mining houses, EPC's (Engineering, Planning and Construction) and EPCM's (Engineering, Planning, Construction and Execution) with regards to current and future planned projects in both South Africa and Africa. - Ensure customer projects teams are aware of Komatsu's offerings and...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

Job Summary Houston Skilled Consultancy is seeking a dedicated and certified Medical Assistant to provide essential healthcare and emergency support services aboard passenger ships. This is a unique opportunity for healthcare professionals who are passionate about travel, service, and maritime safety. The ideal candidate will assist the ships doctor, manage first aid stations, respond to onboard...

A leading IT Solutions provider in Johannesburg is looking for a 1st Line Service Desk Analyst to assist customers with first level support. The ideal candidate should have experience in a helpdesk role and possess relevant IT qualifications such as A+, N+, and ITIL. This role involves monitoring incident calls, ensuring service excellence, and effective communication with customers. Join an...

A leading financial institution in Johannesburg is seeking an Applications Support Officer to ensure seamless system performance and outstanding customer service. You will provide first-time resolution for customer queries, identify risks, and collaborate across teams to enhance customer satisfaction. The ideal candidate should have a Diploma in IT, 3-4 years of application support experience,...

A financial services institution in Johannesburg is seeking an Applications Support Officer to ensure seamless system performance and customer satisfaction. The successful candidate will provide first-time resolution for customer queries, support technology adoption, and comply with governance standards. Required qualifications include a Diploma in IT and 3–4 years of experience in application...

A leading financial institution based in Johannesburg is seeking an experienced Application Support Officer. The role involves providing first-time resolution for customer queries, ensuring seamless system performance, and engaging in problem resolution between business and IT. Candidates should have a diploma in IT and 3-4 years of experience in application support. Knowledge of ITIL and fleet...

2ndline IT Support 1. Job Summary- Administer and maintain the infrastructure technology across the Affinity Enterprise branches and multiple- data centres. 2. Key Performance Areas- Maintain high availability infrastructure- Conduct research on latest networking- Perform general administrative functions- Infrastructure projects 3. Key Tasks (By KPA for clarity) Maintain high availability...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...

Job category: Helpdesk and Technical Support Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes Introduction This is a NOC Support 2nd Line Engineer with strong Client Support Coordination. You will play a key role in providing efficient 2nd line technical support, ensuring high-quality client service, and smooth network operations and timely issue...