first line support engineer jobs in Germiston

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

Responsible for resolving incidents, requests, events, backups and alerts from various polling and management tools that are logged, via telephonic troubleshooting or remote support. Manage staff in order to achieve SLA and OLA Requirements and adherence to Operational Level Agreements to maintain and improve customer experience and Service Level Agreements. Understand the Service Desk...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

Role: Network Support Engineer (Level 2) Reference: JHB000968-DS-1 Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting...

A cloud service provider in Johannesburg is seeking a 2nd Line Cloud Support Engineer. In this role, you will work with a talented team to provide exceptional support for cloud products, ensuring customers gain maximum ROI. Responsibilities include collaborating on cloud technology implementations, enhancing systems, and maintaining excellent client communication. Ideal candidates will have a...

Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

A leading technology consultancy is seeking a Senior GCP DevOps Engineer to join their remote-first team. This role plays a crucial part in a digital transformation for a global media and advertising giant. The ideal candidate will have deep expertise in Google Cloud Platform and be responsible for building and maintaining scalable cloud infrastructure. Enjoy a supportive environment emphasizing...

Contract Type: Permanent Salary Details: R90,000.00 plus medical aid and provident fund Additional info: Duties and Responsibilities - Responsible to engage, collaborate and align with relevant project teams from identified mining houses, EPCs (Engineering, Planning and Construction) and EPCMs (Engineering, Planning, Construction and Execution) with regards to current and future planned...

Contract Type Permanent Salary Details R90,000.00 plus medical aid and provident fund Requirements - Minimum 5 years proven business development experience - Post‑Graduate qualifications an advantage - Valid driver’s license is required - Valid passport - MS Excel, Power Point, Word Basic - Medically fit for underground visits - Proven technical background within the underground mining...

Contract Type: Permanent Salary Details: R90,000.00 plus medical aid and provident fund Additional info: Requirements: - Minimum 5 years proven business development experience - Post-Graduate qualifications an advantage - Valid driver's license is required - Valid passport - MS Excel, Power Point, Word Basic - Medically fit for underground visits - Proven technical background within the...

Listing reference: mr_001699Listing status: Online-Position summary Industry:Electricity, Energy & Water Supply- Job category:Energy and Power EngineeringLocation:Bedfordview- Contract:PermanentRemuneration:Market relatedIntroduction- The estimator will assume responsibility for the bidding process. This includes the planning, directing, supervising and controlling of all processes pertaining to...

Overview Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is an independent multi-disciplinary firm of Designers, Planners, Engineers, Consultants and Technical Specialists, working across every aspect of today’s-built environment. Together we help our clients solve their most complex challenges – turning...

We are seeking a skilled Support Engineer and Tester to provide front-line support for Impression Software, managing user incidents, service desk operations, and reporting. The role includes investigating and resolving technical issues, optimizing support processes, assisting with testing and bug fixes, managing training and documentation, and coordinating scheduled maintenance—all while...

Overview Every day, Imagine Communications is delivering billions of media moments all over the world —anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues. A...

A global technology services leader is seeking a WAN Engineer (L1) to provide managed services ensuring IT infrastructure operates smoothly. Responsibilities include identifying and resolving technical incidents, providing first line support, and ensuring compliance with service level agreements. The ideal candidate should have a diploma in IT, 2-4 years of relevant experience, and ITIL...

Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees in working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the...

A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...

- Customer Support (Voice, Networks, and Security) - Operations - Management External - Suppliers - Resellers - Customers Job Summary Main purpose of position: As a 2 nd Line Cloud Support Engineer, you will be working within our existing, highly skilled, innovative, and driven Cloud Support team, allowing you to be a Cloud Ambassador for all our cloud products. You will be working with all...