first line manager jobs in Edenvale

Responsible for resolving incidents, requests, events, backups and alerts from various polling and management tools that are logged, via telephonic troubleshooting or remote support. Manage staff in order to achieve SLA and OLA Requirements and adherence to Operational Level Agreements to maintain and improve customer experience and Service Level Agreements. Understand the Service Desk...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

A global financial services firm is looking for a Risk Analyst to support the implementation of the Risk Management Framework. This role involves ensuring quality Risk Events delivery, responding to client inquiries, and improving process efficiencies. Strong communication and analytical skills, along with attention to detail, are essential. The position is based in Johannesburg, South Africa,...

Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...

Requirements: - Excellent communication skills - Excellent interpersonal skills - Excellent phone etiquette - Ability to work under pressure - Problem-solving skills - Ability to set up routers - Basic wireless and fibre knowledge - Ability to troubleshoot technical issues -1 year experience is required -Will be able to work on a rotational basis, work shifts on the weekends and flexible...

A global mining equipment supplier seeks a Business Line Manager to oversee the Underground Drills Division in Kempton Park, South Africa. The role involves developing sales strategies, managing customer relationships, and ensuring compliance with safety regulations. Applicants should have a relevant degree, extensive experience in mining and engineering, and demonstrated leadership capabilities....

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role The Business Line Manager is responsible for growing the...

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role The Business Line Manager is responsible for growing the...

Business Line Manager - Power Technique Service Functional area: Service Location: South Africa City: Jet Park, Gauteng Company name: Atlas Copco Industrial SA (Pty) Ltd Date of posting: Dec 3, 2025 Your role As a Business Line Manager - Power Technique Service, your mission is to contribute towards the development of Power Technique Service (PTS) Southern Africa Region to become a...

Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and preferences. - Account Management: Serve as the secondary point of contact (together with Account Manager) for key clients, handling inquiries, addressing concerns, and ensuring customer satisfaction. - Sales Management: Work closely with Key Account Managers to meet monthly sales...

Your role:As a Business Line Manager - Service, your mission is to lead, coach and manage the Service Business Line by development and implementation of a service strategy, exceeding business goals and expectations. Develop and manage an aggressive growth strategy for service, securing customer satisfaction and quality as the basis for all we do, resulting in outstanding customer centricity. You...

A leading international service company is seeking a Business Line Manager to oversee the Service Business Line in Jet Park, Gauteng. The role involves developing service strategies to achieve customer satisfaction and managing a technical team to drive service sales within the industrial maintenance sector. Candidates should have a relevant engineering degree, at least five years of experience...

Designation: Underwriter: Commercial and Personal Lines | Bedfordview, Gauteng | Permanent Category: Administration and Operations Job Level: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents Posted by: PSG Financial Services Posted on: 09 Jan 2026 Reference Number: POS39024 Closing date: 23-Jan-2026 Position...

Contract Type: Permanent Salary Details: R90,000.00 plus medical aid and provident fund Additional info: Duties and Responsibilities - Responsible to engage, collaborate and align with relevant project teams from identified mining houses, EPCs (Engineering, Planning and Construction) and EPCMs (Engineering, Planning, Construction and Execution) with regards to current and future planned...

Contract Type Permanent Salary Details R90,000.00 plus medical aid and provident fund Requirements - Minimum 5 years proven business development experience - Post‑Graduate qualifications an advantage - Valid driver’s license is required - Valid passport - MS Excel, Power Point, Word Basic - Medically fit for underground visits - Proven technical background within the underground mining...

Group Compliance Manager (Senior) The Group Compliance department is looking for a knowledgeable, self-starter to join their team as a Compliance Manager (Senior) to assist effectively and productively in managing its responsibility to comply with all regulatory requirements and minimize compliance risks identified in business. The purpose of the role is to have managerial oversight of the...

Requirements: Minimum 5 years proven business development experience Post-Graduate qualifications an advantage Valid driver’s license is required Valid passport MS Excel, Power Point, Word Basic Medically fit for underground visits Proven technical background within the underground mining environment Experience in market analysis Familiar with product marketing tactics Strong project management...

Contract Type: Permanent Salary Details: R90,000.00 plus medical aid and provident fund Additional info: Requirements: - Minimum 5 years proven business development experience - Post-Graduate qualifications an advantage - Valid driver's license is required - Valid passport - MS Excel, Power Point, Word Basic - Medically fit for underground visits - Proven technical background within the...

Business Line Manager -Underground Drills- M4 Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role The Business Line...