Escalation Manager jobs in Soweto

We have an exciting opportunity for an energetic and enthusiastic CSE Engineer. The Product Engineer provides technical expertise on the optimal KONE product for the customer. The position will be based in Johannesburg, South Africa. He/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the...

Certified as a Top Employer, KONE is dedicated to a better world of work and demonstrates this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being. It's time to make a move. Join our...

Complaints and Escalations Team LeaderJob Purpose:To lead the Complaints and Escalations Team in efficiently managing and resolving complex customer complaints and high-level escalations related to medical aid and gap cover claims and administration. The role ensures timely resolution, compliance with regulatory requirements, root cause analysis, and the implementation of service recovery and...

Position: Outsource/EDC Portfolio Manager Primary Purpose of Role Vendor Oversight • To provide administrative, operational, and analytical support to the EDC (External Debt Collections), Soft Tracing, and External Legal Practitioner (ELP) portfolios • Efficient coordination between internal teams, external partners, and management to optimise performance, compliance, and recovery...

Job Description Key Performance Outputs Responsibilities The successful candidate will be reporting to the Senior Manager Applications and Electronics and will be responsible for but not limited to the following: - Monitor all events that occur in the Airport Applications and Electronic Systems environment to allow normal operations and detect and resolve or escalate exception conditions. -...

Responsibilities Leadership and Direction Explain the action plan to support the sales agents in their understanding of what needs to be done and and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve business goals. Performance Management Monitor the performance of the team; allocate work and review completion,...

Are you a dynamic leader with a passion for retail excellence and team success? We're looking for a hands-on Assistant Manager to join our team in Heidelberg and help drive sales, deliver outstanding customer experiences, and support smooth daily operations. Key Responsibilities: - Support the Site Manager in all aspects of store operations, including opening/closing procedures, staff...

Job Purpose ** The Operations Duty Manager is responsible for the monitoring, management and delivery of the customer experience and product offerings by internal employees, business ** partners and concessionaires across the business unit operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client ** disputes / queries are resolved...

Structural Information Job number: Job title: Snr Manager: Facilities Management Job grade: M4 Group/ BU: Corporate Division: Chief Property Management Span of control: 5-10 Reports to: Executive Management Core Description Accountable for the strategic leadership, optimisation, and lifecycle management of Telkom's national building, mast, tower, and utilities infrastructure. The role...

Description We are looking for a talented Service Manager - Gauteng and Northwest to join our team specializing in Service for our Distribution Business Unit in Johannesburg, Gauteng, South Africa. In this role, you will make an impact in the following ways: - Manages all operations including service staff and supervisors; resolves most complex business problems for those on the team. -...

Applicants should specify their preferred location from the listed locations when submitting their application. LOCATION: WESTERN CAPE, NORTHERN CAPE, KWAZULU NATAL X2, NORTH-WEST, MPUMALANGA AND LIMPOPO Purpose of the Job: The Regional Manager for the card replacement project is responsible for overseeing multiple card distribution sites/branches within the assigned region. The role involves...

At PwC's South Africa Technology & Innovation Centre (SATIC), a hub for technological advancement and innovative solutions, the Senior Manager, Business Service L&D for the UK territory is responsible for leading the senior stakeholder engagements and daily operations of the Learning & Development practice, this role involves managing a diverse team and fostering an inclusive, engaging culture....

Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...

Account Manager We are looking for an Account Manager who is well presented, confident, a team-player, deliverable-focused and who will ultimately play a pivotal role in the below Who we are At Future Forex, we're committed to exceeding expectations and providing South Africans with the exceptional financial services they deserve. By offering streamlined processes, a personal touch, and...

REGIONAL SALES MANAGER (Automotive) Location: Westville (KZN) or Centurion (Gauteng) or Bryanston (Gauteng) Employment Type: Permanent Working Model: Remotely Remuneration: R50 – R80k per month (neg) Benefits: - 25 days' annual leave - 2 months' Sabbatical after 5 years' service - Retirement Fund - Annual performance-based bonus (March) - Travel costs reimbursement Essential Other: -...

Date Posted: Country: South Africa Location: 17 Angus Crescent, Gauteng Accounting Manager – Key Responsibilities - Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations. - Ensure compliance with local and international accounting standards, tax regulations, and company policies. - Prepare and review financial statements...

Senior Project Manager (Utility-Scale Solar PV & BESS Project) Location: Hybrid (Pretoria-based with regular site travel) Type: Permanent / Contract Overview A respected and growing company in the renewable energy space is looking to appoint a Senior Project Manager to take the lead on a large-scale Solar PV and BESS project that is moving into construction . This is a highly...

The Operations Manager is responsible for overseeing and optimising the day-to-day operations of assigned restaurants or franchise units to ensure consistent delivery of brand standards, operational efficiency, profitability, and exceptional customer experience in line with company and Spur Corporation–style franchise requirements. Key ResponsibilitiesOperational Excellence - Oversee daily...

Listing reference: click_ Listing status: Online Apply by: 31 December 2025 Position Summary Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes About Our Company Clicks Group Introduction To deliver cost effective operational strategy and service excellence...

The Head Manager is responsible for overseeing and driving the efficiency, productivity, and scalability of operations within the Inbound, SWAT, Trace, Debit Order Authentication, Night Shift, and Tactical Reinforcement teams. The role involves developing bespoke strategies that enhance investments in people, technology, processes and overall strategy to achieve desired outcomes and returns. This...