customer support jobs in Soweto

About Us Quanteq Solutions empowers Australian businesses through expert outsourcing and BPO services that enhance efficiency and support growth. The company delivers tailored strategic consulting and operational support. Quanteq Solutions helps organizations, optimize workflows, improve customer engagement, and manage resources effectively. Duties & Responsibilities - Problem-Solving and...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. About the Company: Join a fast-growing,...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

Description Key Performance Output The successful candidate will be reporting to the Chief Financial Officer, and will be responsible but not limited to the following: - Performs a variety of administrative and executive support tasks that are highly confidential and sensitive. - Generate procurement orders on software system including receipting and invoicing. - Monitor stock levels and...

Job Description Key Performance Output Responsibilities The successful candidate will be reporting to the Chief Financial Officer, and will be responsible but not limited to the following: - Performs a variety of administrative and executive support tasks that are highly confidential and sensitive. - Generate procurement orders on software system including receipting and invoicing. - Monitor...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think "Uber, but for nurses." We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses...

Our client is looking for an experienced and reliable IT Support Technician (Level 1) to join their technical support team. The successful candidate will handle first-line support requests, assist with desktop and network troubleshooting, and ensure that users receive prompt and professional service. Key Responsibilities - Act as the first point of contact for IT-related incidents and service...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

L1 Support Engineer (Remote – USA Client) - Location: Remote (South Africa supporting USA-based client) - Employment Type: Full-time About the Role We're looking for a high-energy, articulate, and confident L1 Support Engineer to provide exceptional technical support to our US-based client. This is a remote role requiring excellent communication skills, a proactive mindset, and the ability to...

We are on the lookout for a Technical Support Specialist to provide frontline technical support and troubleshooting for digital platforms and tools used targeted users. This role effectively supports STANLIB's digital platform and investment offering through resolving queries and maintaining superlative user-experience on proprietary digital platforms. The position is based in Gauteng. As a...

To provide specialist business and systems support to xxxxx clients to help minimise business disruption and enable business continuity. Responsible for providing 2nd line support and be a subject matter expert for the bank's Host to Host channels. ROLE SUMMARY: - Highly analytical, logical, and connective thinker with a strong problem-solving capability and capacity to cut to the core of...

JD Technical Support Engineer Job responsibilities: - Collaborate with the sales manager to provide pre-sales technical consultancy services for the company's overseas sales department; - Develop and prepare relevant standard operating procedures (SOPs) and training materials in accordance with market trends and customer requirements; - Be accountable for promptly addressing and resolving...

Structural Information Job number: Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT Core Description Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...

*Career Area: * Sales *Job Description: Your Work Shapes the World at Caterpillar Inc. * When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

Structural Information Job number: Job title: Ops Specialist: Application Support IT Job grade: S6 Group/ BU: Openserve Division: Openserve Span of control: 0 Reports to: Management REM Functional Area: IT Core Description Responsible for the execution of IT Support and Operations in the OSS and Inventory domains. Executing on defined run books and IT support interventions to ensure IT...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...