customer support jobs in Drakenstein

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

KEY REQUIREMENTS TO MEET FOR CONSIDERATION: - You will have completed Matric, coupled with 3-5 years experience in Debtors, Creditors and monthly wage processing, as well as providing administrative support to the Director and farm manager. - You will have experience in dealing with small and large retailer accounts, processing credits, creating invoices, managing petty cash and ensuring correct...

Minimum requirements: - Matric - Minimum of 3 years experience in a debtors role - Fully bilingual in English and Afrikaans - Willingness to work overtime when required - Managing and resolving account-related queries - Capturing, allocating, and reconciling payments on Xero and the export system (Palbroker) - Processing and reconciling customer sales accounts on a daily basis - Preparing and...

Our client, a reputable computer hardware and accessories retailer, is seeking a skilled Computer Technician to join their team. This role focuses specifically on laptop and desktop repairs, hardware servicing, and data migration/cloning not cellphone repairs. Current vacancies - Paarl - Eikestad Key Responsibilities: - Diagnose, repair, and maintain computer hardware, software, and...

Bible Media is a Christian Media Ministry, producing and providing content to inspire the Christian Way. The organisation underwent a process of digital transformation and is currently building a more comprehensive digital footprint. A dynamic career opportunity currently exists for a self-motivated and energetic individual to create and manage innovative digital and print publications in line...

A logistics and supply chain company based in Stellenbosch is seeking a detail-driven Invoicing Clerk to join its Logistics Finance team. The successful candidate will be responsible for preparing accurate client invoices, ensuring compliance with invoicing procedures, and providing administrative support to the invoicing function. Key Responsibilities: - Prepare and process high volumes of...

Qualifications, skills and experience required: - Minimum 4 years of bookkeeping or processing experience in a similar role. - Strong Xero proficiency is essential. - Experience with SimplePay payroll administration is advantageous. - Intermediateadvanced Excel/Google Sheets skills (lookups, pivots, formulas). - Certificate, Diploma or Degree in Bookkeeping, Accounting, Financial Management or...

Capture and process daily financial transactions accurately Perform bank reconciliations and clear outstanding items timeously Maintain and reconcile supplier and customer accounts Process invoices, credit notes, payments, and receipts Prepare VAT workings and submissions in line with SARS requirements Ensure VAT records are accurate, complete, and compliant Assist with audits and resolve...

Financial Manager – Retail & E-commerce Our client, a fast-growing player in the retail and e-commerce space, is looking for an experienced and detail-oriented Financial Manager to lead and optimise their financial operations. This key role will support business growth through strategic financial planning, in-depth analysis, and operational efficiency. The ideal candidate combines strong...

Overview Hire Resolve is excited to announce an exceptional career opportunity for a Regional Product Manager on behalf of our esteemed client, a leading player in the Fast-Moving Consumer Goods (FMCG) industry. This role is ideal for a dynamic and strategic individual with a passion for product management and a deep understanding of the FMCG sector. If you’re ready to take on a key leadership...

- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.). - Managing stock losses to ensure shrinkage is in line with the Company standard - Driving turnover to ensure achievement of targets - Ensures the team executes operational excellence through a customer-centric mind set. - Generating high levels of motivation and commitment within the store. -...

What Youll Do: - Build and nurture lasting relationships with clients, including contractors, farmers, architects, engineers, and construction firms. - Identify and pursue new sales opportunities in Aluminium, Decking, and Trusses to expand market reach. - Develop and implement strategic sales plans to consistently achieve targets. - Offer tailored product solutions and expert guidance to meet...

KEY REQUIREMENTS FOR CONSIDERATION: - You will have completed a BEng or BSc degree in Mechatronics, coupled with 1-3 years experience in Electro-Mechanical and Electrical designs, as well as PLC programming (Siemens) and providing supervision at installation and commissioning phase. - You will have a solid track record in providing technical support and training for customers, as well as being...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...