Customer Support manager jobs in Rondebosch

About the job Customer Support/Account Manager Customer Support / Account Manager Location: Remote (Johannesburg or Cape Town) Salary: R18,000 R23,000 per month Working Hours: UK Hours (8AM4PM or 9AM5PM) We are looking for a proactive and reliable Customer Support / Account Manager to join our growing team. This role is key to delivering a first-class service to our customers, from the point of...

The Senior Customer Support Manager is a key leadership role within the Owner Experience team, responsible for managing high-profile homeowner accounts while overseeing and developing a team of 10 professionals. This role focuses on ensuring exceptional owner satisfaction and retention, driving operational efficiency, and fostering a culture of continuous improvement and professional growth...

Overview Cape Town (Southern Suburbs) A fast-growing technology company is seeking a proactive and solutions-focused Customer Support Manager to lead and scale their support function. This role exists to ensure customers consistently receive timely, effective, and friendly assistance, while balancing excellent service with operational efficiency. The Customer Support Manager will be...

Key Responsibilities: - Provide exceptional support to customers, working closely with the sales team and other departments to ensure a smooth after-sales process and a seamless customer journey. - Take ownership of customer accounts, maintaining regular contact to ensure 100% client retention. - Proactively manage customer needs and inquiries, demonstrating a deep understanding of our...

RoomRaccoon RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Title: Customer Support Consultant / Customer Care Consultant Type: On-site Terms:...

Meltwater Cape Town, Western Cape, South Africa Customer Support Expert Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We’re looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater’s Media Intelligence Platform, ensuring their...

Job Summary Progressive Technology is seeking a highly motivated and customer-oriented Remote Customer Support Executive to join our dynamic team. This role involves handling inbound and outbound customer interactions in both Hindi and English languages. The ideal candidate will possess excellent communication skills, empathy, and problem-solving abilities to deliver outstanding customer service...

Senior Customer Operations Support Agent Workwize City of Johannesburg, Gauteng, South Join to apply for the Senior Customer Operations Support Agent role at Workwize Do you want to make a real impact and help companies around the world improve remote working for their teams? Are you a problem-solver with a passion for delivering excellent service? Do you enjoy improving processes and working...

About MobiLoud At MobiLoud, we simplify mobile app creation for businesses of any size by using their website or web app as a foundation, providing a seamless user experience on phones. Our mission is to help customers save time, money, and effort while expanding their reach in a mobile‑centric world. We offer a turnkey solution that combines our platform with a dedicated service to simplify...

Overview ONLY APPLY IF YOU HAVE 3+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS) We are looking for a detail-oriented and empathetic Customer Support Specialist with proven experience delivering exceptional service. You will be the first point of contact for customers, ensuring their questions are answered, issues are resolved quickly, and their...

Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve suggested responses before sending them to customers. Most tickets involve order update, return, product...

Our client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they’ve helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that’s right), increase profit and fulfill business goals. Who are we looking for: This position is a perfect fit for candidates who are...

Senior Customer Operations Support Agent Workwize City of Johannesburg, Gauteng, South Join to apply for the Senior Customer Operations Support Agent role at Workwize Do you want to make a real impact and help companies around the world improve remote working for their teams? Are you a problem-solver with a passion for delivering excellent service? Do you enjoy improving processes and working...

Job Summary Are you passionate about delivering exceptional customer experiences and thrive in a remote work environment? The Elite Job is seeking a dedicated Customer Support Specialist to join our dynamic team. As a pivotal member of our customer support department, you will provide outstanding assistance to our clients, ensuring their needs are met with efficiency and empathy. This is an...

About MobiLoud At MobiLoud, we simplify mobile app creation for businesses of any size by using their website or web app as a foundation, providing a seamless user experience on phones. Our mission is to help customers save time, money, and effort while expanding their reach in a mobile‑centric world. We offer a turnkey solution that combines our platform with a dedicated service to simplify...

Overview ONLY APPLY IF YOU HAVE 3+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS) We are looking for a detail-oriented and empathetic Customer Support Specialist with proven experience delivering exceptional service. You will be the first point of contact for customers, ensuring their questions are answered, issues are resolved quickly, and their...

About the job Customer Support/Account Manager Customer Support / Account Manager Location: Remote (Johannesburg or Cape Town) Salary: R18,000 R23,000 per month Working Hours: UK Hours (8AM4PM or 9AM5PM) We are looking for a proactive and reliable Customer Support / Account Manager to join our growing team. This role is key to delivering a first-class service to our customers, from the point of...

Sales and Customer Technical Support Manager About the job Sales and Customer Technical Support Manager Job Specification: Customer Technical Support & Business Development Consultant Company: The Legends Agency on behalf of our client in (Australia) Location: South Africa (Remote work may be considered) Industry: Asset Wear Management Software Role Overview Our Client is seeking a versatile...

Job Summary Progressive Technology is seeking a highly motivated and customer-oriented Remote Customer Support Executive to join our dynamic team. This role involves handling inbound and outbound customer interactions in both Hindi and English languages. The ideal candidate will possess excellent communication skills, empathy, and problem-solving abilities to deliver outstanding customer service...

Job Summary Are you passionate about delivering exceptional customer experiences and thrive in a remote work environment? The Elite Job is seeking a dedicated Customer Support Specialist to join our dynamic team. As a pivotal member of our customer support department, you will provide outstanding assistance to our clients, ensuring their needs are met with efficiency and empathy. This is an...