Customer Support manager jobs in Blue Downs

- Oversee the daily operations of the Customer Support team to ensure smooth workflow, timely execution of tasks, and adherence to established processes and timelines. - Monitor and motivate team members to achieve daily, weekly, and monthly KPI targets. - Track efficiency and activity levels of agents to ensure timely responses to inquiries in line with internal SOPs and SLAs. - Analyse gaps in...

Overview: The Senior Customer Support Manager is a key leadership role within the Owner Experience team, responsible for managing high-profile homeowner accounts while overseeing and developing a team of 10 professionals. This role focuses on ensuring exceptional owner satisfaction and retention, driving operational efficiency, and fostering a culture of continuous improvement and professional...

Job description: Position: Inbound Sales (Soft-Sales) Agent Location: On-site Salary: R8,000 R10,000 per month (No commission your salary is guaranteed and stable) Schedule: Monday to Sunday (USA hours/shifts) About the Role We are seeking energetic, service-driven Inbound Sales Agents to join our growing team. This role focuses on soft-sales, driving revenue through excellent service,...

ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you're ready to play a pivotal role in the digital payments space and...

Minimum requirements: - Grade 12 essential - Tertiary qualification is advantageous - 3+ Years Experience in a Customer Supporting role within the Medical Industry - Knowledge of Consignment Stock - Orderwise and Surgicom system familiarity would be an advantage Consultant: Laury Starnes - Dante Personnel Centurion

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

How you'll role As a Customer Support Specialist, youll be the first point of contact for clients, providing technical support, troubleshooting system and device issues, and ensuring customers get maximum value from our golf course optimization solutions. Youll manage support tickets, deliver clear communication, and collaborate with internal teams to resolve challenges. The role also involves...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent. Requirements: - Matric (Grade 12) - Able to communicate in English and Afrikaans - Computer literate - Must be able to work in a team environment - Call centre or retail experience will be advantageous - No criminal record - Must be based in Helderberg area or...

Purpose of the role The ideal candidate for this role will be responsible to provide digital and voice services (Chats, Emails and Internal/External call) to new and existing customers with a view to retaining and generating business by providing outstanding customer service and supporting the service teams. The successful candidate is expected to meet and achieve all department standards that...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages. With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team. Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows...

RoomRaccoon RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Title: Customer Support Consultant / Customer Care Consultant Type: On-site Terms:...

LekkeSlaap is South Africa’s leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company based in Cape Town, LekkeSlaap is committed to innovation, best-in-class customer service and setting new standards in travel technology. As a Properties Support Consultant, you...

Job Description THE OPPORTUNITY THAT AWAITS YOU Do you love solving puzzles, calming storms, and turning complex problems into smooth solutions? We’re looking for a Customer Support Specialist to be the voice of trust in a high‑growth fintech environment. This isn’t just about closing tickets, it’s about helping people navigate cross‑border payments, crypto trading, and financial journeys with...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

Overview: The Customer Support is responsible for the champion of owner’s relationship with the assigned portfolio. Responsible for assisting daily administrative tasks by providing constant updates to Account Executives on both daily and urgent tasks. Coordinating with different departments including Design, Maintenance, Finance, listing and guest experience team to provide updated information...

Are you confident, energetic, and eager to gain hands-on work experience in a fast-growing industry? Our client, a company operating in the digital payments and fintech space, is looking for motivated and dynamic individuals to join their Customer Support team. This role is well suited to school leavers, graduates, or candidates with limited work experience who are keen to learn and build a...

Overview: Our client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they’ve helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that’s right), increase profit and fulfill business goals. Who are we looking for: This position is a perfect fit for candidates...