customer support jobs in Durban

A global Support-as-a-Service leader is seeking a Customer Support Consultant to deliver outstanding support via calls, chats, and emails. The ideal candidate will possess excellent Dutch communication skills (C1) and a proactive attitude. You’ll have the opportunity to work fully remotely in an inclusive international environment with a fixed schedule. Rewards for referrals and a culture built...

A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

A leading recruitment agency is seeking a Customer Success Representative to manage client communications in a fully remote capacity. Ideal candidates will have 2+ years in customer service and sales, excellent English communication skills, and experience with CRM systems. Responsibilities include handling incoming calls, making outbound calls to leads, and providing exceptional customer support....

Overview Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly,...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 24, 2026 - We’re looking for a detail-driven and customer-focused professional to support our complaints /Customer service process across multiple areas, including administration, product/service complaints, and telephony. - You will deliver first-class customer service via telephony and email, supporting customers...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to:Service Manager Your role and responsibilities In this role, you...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

A leading fashion retailer in Durban is seeking an energetic individual to assist with store administration and customer transactions. Responsibilities include stock management, customer engagement, and supporting the store manager. Ideal candidates should have a Grade 12 qualification with at least 3 years of retail or administrative experience. A passion for customer service and a keen...

To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. KEY DUTIES AND RESPONSIBILITIES - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase orders in the Alpla purchase order system. -...

Job Title:Customer Service AdvisorJob DescriptionExperience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.In this role, you’ll be working on an exciting international campaign as...

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional benefits and...

A leading financial institution based in Durban is looking for an Administrator E to manage costs and deliver exceptional customer service. The ideal candidate will have a minimum of 3 years of administrative experience and a strong background in customer experience. Key responsibilities include providing administrative support, resolving customer queries, and ensuring compliance with governance....

A leading packaging solutions company in Durban is seeking a dedicated individual to manage client relationships and ensure efficient order fulfillment. Responsibilities include monitoring orders, coordinating delivery dates, and capturing purchase orders. The ideal candidate will have at least 2–3 years of customer engagement experience, proficiency in Excel, and strong problem-solving skills....

Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: January 30, 2026 Tasks and responsibilities - You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others. - You support customers remotely and onsite and provide 2nd and 3rd level user support in case of arising issues. -...

A leading financial institution is seeking a skilled Administrator E in Durban. The ideal candidate should have at least 3 years of administrative experience and a strong understanding of customer service. Responsibilities include managing costs, delivering exceptional service, and providing reliable administrative support. Candidates will have opportunities to innovate and develop...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

What You Will Enjoy Doing MAIN PURPOSE To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. Key Duties And Responsibilities - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...