Customer support agent jobs in Drakenstein

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

Reputable company in the Automotive industry is looking for a suitably experienced parts, Telesales agent to join their team in Paarl, Cape Winelands, Western Cape. Qualifications and or Experience - Matric - Sales and or Marketing certificate/diploma and or relevant experience - Minimum of 2 years' experience in Automotive Parts (Non-Negotiable) - Experienced with a number of systems -...

A well-established input manufacturer and distributor of products for horticultural and field crops is seeking the above to be responsible for driving regional sales and marketing growth while providing technical support, managing customer relationships, coordinating training and trials, and ensuring effective product positioning across the area. Minimum requirements for the role: - Must have a...

Company Overview STELO is an Operations and Maintenance (O&M) services company providing integrated technical, operational, and maintenance support to process plants and mining operations across Africa. Headquartered in Mauritius, STELO operates in multiple African jurisdictions, delivering sustainable, performance-driven solutions for plant operations, maintenance, and asset...

Order Coordinator REF: OC1104 Job grade: 11 Department: Supply Chain Reporting to: Team Leader: Import & Export Division: Operations Location: Paarl Purpose: The purpose of this role is to coordinate and manage the end-to-end import and export order processes for KWV, ensuring full compliance with all customs, SARS, DALRRD, and international trade regulations. The Order Coordinator...

To ensure that product is moved from the grower to the client according to standard procedures and protocols, whilst maintaining ongoing communication with role players. Key Performance Outputs Operations Excellence - Convert allocations into precise loading instructions and communicate with load points. - Book containers with Freight Forwarders and manage operational issues during loading. -...

Social Media Specialist | Stellenbosch | Hospitality Group A dynamic hospitality and lifestyle group in Stellenbosch is seeking a creative and strategic SOCIAL MEDIA SPECIALIST to manage the online presence of three distinctive brands: - A vibrant food and market destination, - A boutique wine emporium nestled within it, and - A historic homestead offering unique experiences. Together,...

As a Retail Sales Agent, you will be the face of our company, providing exceptional customer service and driving sales. Your responsibilities will include:- Customer Service: Greeting customers, understanding their needs, and providing friendly and helpful assistance throughout their shopping experience.- Sales: Actively promoting products, explaining features and benefits, and closing sales...

This unique role is ideal for a team where one partner focuses on Field Guiding and general maintenance, while the other oversees Reservations, Administration, and Management Support. The position requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and guest experience. Role 1: (Field Guide and General Maintenance) Candidate Responsibilities: - Conduct...

Minimum Requirements: - Qualification in Food Technology, Chemical Engineering, Chemistry, or Process Technology (Diploma or Degree). - Minimum of 5 years experience in beverage production, flavour manufacturing, or liquid processing environments. - Hands-on experience with emulsification processes, homogenisation, and industrial mixing equipment. - Working knowledge of GMP, HACCP, and food...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - Minimum 7+ years practical experience in commercial agriculture - Must have hands-on experience in crop production, farm implements, irrigation and general agricultural practice - Proven experience of growing sales within an area as well as...

Floor Manager | Stellenbosch | Upmarket Bistro We are seeking a dynamic and motivated FLOOR MANAGER to join the Front of House team of a vibrant culinary bistro in Stellenbosch. This role requires a candidate who is ambitious, outgoing, detail‑oriented, and thrives in a fast‑paced hospitality environment. Key Requirements - Fluency in Afrikaans. - Strong leadership skills with the ability...

What being part of the Sigma Family means for you:Team Leader - UK BPO (Paarl)As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particular focus on treating customers fairly. You will report directly to the Service Delivery manager.Location: Berg River...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...