Customer Specialist jobs in KwaZulu-Natal

REMOTE – WORK FROM HOME! Customer Service Specialist – Night Shift Hours: Monday to Friday | 1:00 AM – 9:00 AM (SA Time) Our client is a well-established, Australian-based international company offering outsourced staffing solutions. Since launching in 2008, they have grown to 200+ employees across Australia, the Philippines, and now South Africa - creating exciting opportunities for motivated...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

Do you love helping people, solving problems, and turning a tricky situation into a positive experience? We’re looking for friendly, resilient individuals who genuinely care about doing the right thing for customers — even when things don’t go exactly to plan. As a Customer Service Specialist, you'll be the reassuring voice customers hear when they need help the most. Whether it's a delivery...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products.To provide feedback, insights, and...

Customer Experience Team: Customer Facing Specialist: Massmart Location: Durban, La Lucia Work Level: 1C MAIN JOB PURPOSE: The CF specialist is responsible for their customer group’s short-term replenishment cycle in their assigned categories. Collaboratively working with customer to improve on-shelf availability, service levels and DOH reduction via detailed knowledge of the customers...

CXAiis a digitally powered, human-delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are a sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting, and Technology solutions.Our mission is to deliver elevated customer experiences to our...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

About Us Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We’re the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We’ve got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. We’re not fussy - if the price is right and the quality checks out, we’re selling it. That makes...

Seeking either experienced individuals within the insurance field or recent graduates with a desire to learn and grow within the organisation. Requirements: - Strong English vocabulary (multi-lingual preferred) - Prior experience in dealing with customers/clients - Qualification in commerce or similar field (preferred) Expectations;- Daily reporting to supervisor- Monthly, weekly, daily...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

Ampath Laboratories 2025/12/04Pietermaritzburg Job Reference Number: M Department: Pietermaritzburg Marketing Business Unit: Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related This role is all about creating exceptional experiences for our clients. As a Customer Relationship Officer, you will be the trusted link between our...

At RCL FOODS we grow what matters!!! We at RCL FOODS are in search for a Customer Service Centre Team Leader to join our Vector Division. The role will be based in Durban and report to the Customer Service Specialist. RCL FOODS is looking for an incumbent to:The purpose of this role is to supervise the entire CSD, PSD or Inland Customer Service Centre operation, implementing appropriate Customer...

Company DescriptioniKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

Who are we: We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services. Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention....

Overview Description: Hire Resolve is seeking a talented Pricing Specialist to join a well-established company based in Durban. As a Pricing Specialist, you will play a crucial role in developing pricing strategies to optimize profitability and maximize market share. Responsibilities: Solution and strategy of estimating and preparation of freight movement requests. Record and reporting on...

Do you love helping people, solving problems, and turning a tricky situation into a positive experience? We’re looking for friendly, resilient individuals who genuinely care about doing the right thing for customers — even when things don’t go exactly to plan.As a Customer Service Specialist, you'll be the reassuring voice customers hear when they need help the most. Whether it's a delivery...

PURPOSE OF THE ROLE The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital platforms. This role is accountable for people leadership, performance delivery, and compliance,...

Our client, a leader in the travel industry is seeking an experienced Sales Specialist to join their team based in Durban. MINIMUM REQUIREMENTS - Grade 12 - Diploma or similar relevant qualification - Higher Certificate or similar relevant tertiary qualification - 3-5 years of relevant sales account management experience - Valid, unendorsed Code 8 driver’s license. - Strong understanding of...