Customer Specialist jobs in eThekwini Metropolitan Municipality

REMOTE – WORK FROM HOME! Customer Service Specialist – Night Shift Hours: Monday to Friday | 1:00 AM – 9:00 AM (SA Time) Our client is a well-established, Australian-based international company offering outsourced staffing solutions. Since launching in 2008, they have grown to 200+ employees across Australia, the Philippines, and now South Africa - creating exciting opportunities for motivated...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

Customer Experience Team: Customer Facing Specialist: Massmart Location: Durban, La Lucia Work Level: 1C MAIN JOB PURPOSE: The CF specialist is responsible for their customer group’s short-term replenishment cycle in their assigned categories. Collaboratively working with customer to improve on-shelf availability, service levels and DOH reduction via detailed knowledge of the customers...

CXAiis a digitally powered, human-delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are a sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting, and Technology solutions.Our mission is to deliver elevated customer experiences to our...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Seeking either experienced individuals within the insurance field or recent graduates with a desire to learn and grow within the organisation. Requirements: - Strong English vocabulary (multi-lingual preferred) - Prior experience in dealing with customers/clients - Qualification in commerce or similar field (preferred) Expectations;- Daily reporting to supervisor- Monthly, weekly, daily...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

At RCL FOODS we grow what matters!!! We at RCL FOODS are in search for a Customer Service Centre Team Leader to join our Vector Division. The role will be based in Durban and report to the Customer Service Specialist. RCL FOODS is looking for an incumbent to:The purpose of this role is to supervise the entire CSD, PSD or Inland Customer Service Centre operation, implementing appropriate Customer...

Company DescriptioniKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

Who are we: We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services. Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention....

Overview Description: Hire Resolve is seeking a talented Pricing Specialist to join a well-established company based in Durban. As a Pricing Specialist, you will play a crucial role in developing pricing strategies to optimize profitability and maximize market share. Responsibilities: Solution and strategy of estimating and preparation of freight movement requests. Record and reporting on...

We are currently seeking a Senior Specialist Product Manager to join our dynamic team in Durban Jacobs, responsible for managing the product portfolio for the South African domestic market. The role is strongly product-management centric, encompassing product planning, development, and full lifecycle management to ensure a competitive and relevant offering for local customers. The successful...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for a Retention Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible for managing SMS and Email campaigns tailored to both active and dormant users,...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 29, 2026 ABOUT THE ROLE - We are seeking a highly motivated Technical Quality Assurance Specialist to join our team. The ideal candidate will have a strong technical background, strong attention to detail, and excellent analytical skills. - As a Technical Quality Assurance Specialist, you will play a vital role in...

Overview Job Title: Communications Specialist Job Summary: Our client is looking for a highly-skilled Communications Specialist to join our team. The Communications Specialist will be responsible for creating and implementing communication strategies to promote the organization’s brand and message. This role will involve developing content for various communication channels, including social...

PURPOSE OF THE ROLE The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital platforms. This role is accountable for people leadership, performance delivery, and compliance,...

Role Purpose We are looking for high-caliber Sales Development Specialists to join our international team. In this role you will be dialling UK businesses, speaking to senior decision makers, and securing warm appointments for our clients UK Sales Consultants. This is not a generic call-centre job it requires professionalism, resilience, and the ability to engage confidently with business...

PURPOSE OF THE ROLE We are seeking a Chat Correspondence Specialist to deliver exceptional customer service through non-voice channels, including live chat, email, and digital messaging platforms. The successful candidate will act as a brand ambassador, resolving customer queries efficiently while ensuring professional, empathetic, and compliant customer experience aligned to UK service...