Customer Service Manager jobs in Epping

Job descriptionYou are bilingual in English and French, a good listener and you are naturally inclined to empathy.Your role is to action, resolve or escalate a range of customer queries or complaints in professional and customer centric manner.You will liaise with the clients and all internal stakeholders in order to assess each complaint to maintain customer satisfaction.Key...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...

Introduction We are currently seeking a highly motivated, professional, and detail-oriented Customer Service/Sales Administrator to join our dynamic team. With a reputation for reliability, quality, and personalised service, we continue to grow our client base across the region and beyond. Our dedicated team is passionate about food, customer satisfaction, and ensuring smooth operations from...

Are you passionate about customer service? Do you have bubbly personality? Can you build relationships telephonically? Do you connect with people easily? If so, Western Cape blood Service wants you. You will be joining a leading team of Customer Service Officers that thrive on assisting in the process of saving people’s lives. Main Purpose: - To work in the donor call centre, recruiting blood...

Introduction Momentum Health Solutions, anentity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximize lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by using a defined set of Health...

We provide Assistance and Claims Management services for insurers and brokers around the world. Our expertise in Claims Management, pioneering processes, in-house professionals and worldwide network of associates, are what make stand out to our partners and their customers. Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and add value for our...

Role PurposeRole Description- Support a First Contact Resolution (FCR) culture for ecommerce client issues, and timeously troubleshoot customer incidents providing accurate, valid, and complete information.Establish and maintain a relationship with key parties of the eCommerce operation to:- Understand processes and procedures available on applicable ecommerce systems, and efficiently update the...

ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...

REQUIREMENTS - Matric, bachelors degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field Highly Advantageous - 35 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong leadership...

Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment, managing both Cape Town and Johannesburg...

REQUIREMENTS - Matric, bachelors degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field Highly Advantageous - 35 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong leadership...

Our Customer Experience Department is in search of a culture fit Customer Service Manager to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives to create and deliver our Customer Strategy. The role will require the incumbent to work effectively across multiple teams, the day-to-day management and support of...

Our fintech startup offers financial solutions that help education institutions simplify their payment ecosystem while teaching learners the fundamentals of money. We are looking for a dynamic individual to help support our institutional customers in gaining the full value from our product offering. If you've ever dreamed of doing something meaningful, that could genuinely make an impact in our...

Are you a dynamic and well presented individual looking for growth and a new career? Our company has opened a vacancy for you for a permanent Customer Service Consultant position.We want a young individual with positive mindset, strong work ethic and someone who is motivated by their goals and ambitions.Basically our company focuses on growing unemployed youth through career development.

Duties & Responsibilities - Receive and process customer, consignment, and manufacturing stock orders in line with standard operating procedures. - Participate in production planning meetings and track order progress to provide timely feedback to internal and external customers. - Request quotations from three freight forwarding service providers, where applicable. - Make shipment bookings with...

Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...

What Youll Do - Handle inbound sales calls and customer inquiries - Provide accurate product information and exceptional service - Build and maintain strong customer relationships - Meet and exceed sales targets and KPIs - Manage customer data and ensure accurate record-keeping - Collaborate with internal teams and provide insights on market trends - Offer general system and support assistance...