Customer Service Manager jobs in Centurion

Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and crossâfunctional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate concerns...

Customer Service Administrator Location: Midrand Department: Customer Services Are you passionate about delivering exceptional customer service and skilled in SAP systems? Join our team in the pharmaceutical and medical diagnostics industry as a Customer Service Administrator. This role is perfect for someone who thrives in a fast-paced environment and values accuracy, efficiency, and...

RESPONSIBILITIES: Relationship Management Key Customer Relationship Management Reseller Relationship Management Supply Chain Relationship Management Marketing Reseller Support (Process and Outcome) Exhibition Manager: Plan, organise, design layout, execute, attend. Create and update brochures and supporting product marketing material. Market Research Competitor product offerings and marketing...

Main Duties And Responsibilities: • Relationship Manager's role is typically responsible for customer relationships after the sale or service process is complete, and they continue to work with customers to keep them up to date on products and services to maintain that relationship. • Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty...

KEY RESPONSIBILITIES Transport Service Provider (Subcontractor) Management - Maintain and update the TSP/vendor database, ensuring all documentation, compliance certifications, and onboarding information remain current - Monitor subcontractor fleet availability, roadworthiness, licensing, and maintenance cycles - Oversee route allocations, load scheduling, and daily execution monitoring - Ensure...

Job Description: - Provide strong leadership, guidance, and mentorship to service technicians, fostering continuous professional development and high performance - Manage day-to-day service operations, including job scheduling, workforce planning, and effective resource allocation - Ensure timely, high-quality maintenance and repair of refrigeration and compressor systems in line with company...

Business unit, Department, Reporting Business UnitCloud Platform Solutions Department SDM Position reports to Senior Manager: SDM Job grade S6Core DescriptionManage specific customer accounts, end to end, ensuring customer satisfaction and adherence to contractual obligations and ensuring that the relationship with the Customer operates effectively and efficiently on an ongoing basis. Key...

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we...

Our client in the Finance space is looking for a Service Manager to join them in Centurion, Gauteng. Role Purpose- The Service Manager is responsible for the implementation of the strategic plan.- To manage and monitor the performance of Service consultants; as well as ensuring that client relationships are maintained and developed with the aim of retaining the correct calibre of clients on the...

The Opportunity Our Client is looking for an experienced Field Services Manager to oversee our Field Service Department. This role combines team leadership, project management, and resource planning, ensuring the smooth execution of maintenance operations and installations across our national property portfolio. You will be responsible for managing service technicians, planning labour resources,...

IQVIA South Africa has an exciting opportunity available for a Strategic Relationship Manager in the data supply team. The Manager will beresponsible for maintaining and enhancing relationships with assigned data supplier accounts such as wholesalers, hospital groups, Pharmacy groups etc. The individual will manage relationships with various suppliers to deliver agreed upon data. Ensures...

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A leading retail company is seeking an experienced Branch Manager in Pretoria to oversee operations, drive sales, and ensure customer satisfaction. The role demands strong leadership skills, a solid background in retail management, and the ability to foster a positive work environment. The ideal candidate should have a minimum of 3-5 years of management experience and a passion for delivering...

Our client, FourthRev, a leader in digital education, is looking for a Student Success Manager to support learners through their Career Accelerator programmes. This role plays a critical part in ensuring learners are engaged, supported, and set up for success throughout their learning journey.About the Role:As the Student Success Manager, you will be the primary point of contact for learners,...

Job description- Must be able to make managerial decisions- Ability to reach set targets- Ability to create structure within a call centre- HR knowledgeRequirements: - Min of 5 years experience managing a busy call centre - Matric - Drivers License and own transport Job Types: Full-time, Permanent Salary: R30,000.00 - R45,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng:...

Business unit, Department, ReportingBusiness UnitCPSDepartmentCustomer First Centre (CFC)Reports To Snr Manager: Monitoring & SurveillanceGradeM5 Core DescriptionTo manage the monitoring and management of solutions from a costing and billing perspective, in alignment with customer requirements i.e. Bronze, Silver, Gold, Platinum Solutions. To manage the licensing of tools in accordance with the...

Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system....