Customer Service Controller jobs in Mount Edgecombe

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

GLS Supply Chain Equipment is looking for a talented Client Services Controller to join our team. This role is based in Phoenix, KwaZulu-Natal. Company Description GLS is a leading provider of Supply Chain Equipment and related services. We are a competitive, innovative, and empowered South African business operating with a global presence. We pride ourselves on delivering high-quality,...

A leading shipping company is seeking a Customer Services Manager to oversee and enhance the customer experience. This role demands strong leadership to manage a team handling import and export queries efficiently, ensuring timely resolutions while collaborating with various departments. Ideal candidates will possess a relevant qualification and significant experience in management within the...

A leading service provider is seeking Customer Service Advisers to join their team in Umhlanga Rocks, South Africa. Ideal candidates are driven individuals with excellent communication skills and at least one year of experience in customer service and sales. Responsibilities include handling high volumes of calls, identifying issues proactively, and providing quality service to customers. A clear...

Customer Service and Marketing Associate Umhlanga. Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role, you’ll play a key part in delivering outstanding customer...

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you! We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

A prominent retail company in Durban is seeking a dedicated operational manager to ensure service excellence at the point of sale. The role involves effectively managing stock, cash, and staff to deliver exceptional customer service and achieve business goals. The ideal candidate should have managerial skills and a qualified background in retail or business management. The position emphasizes...

Our Client : They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people‑strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To plan, manage and monitor the implementation...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

Job Overview Huntswood is looking for Customer Service Advisers to join our global team. Job Description Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. - Proactively...

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

A leading supply chain solutions provider in KwaZulu-Natal is seeking a skilled Client Services Controller to manage client relationships and resolve issues efficiently. You will be responsible for account reconciliation, report generation, and maintaining a proactive approach to client satisfaction. Ideal candidates will have excellent communication skills, a relevant tertiary qualification, and...

Call Centre Advisors required Minimum of 2 years in a customer service environment Excellent communication skills Receive incoming calls from clients Attending to various queries Following up on customers escalations Computer literate Matric and additional certificates required Preference will be given to candidates that are available immediately

A leading financial services client is seeking customer support agents in Umhlanga Rocks. You will assist customers with credit card inquiries and account activations across various channels, including voice and chat. The ideal candidate will have at least 1-2 years of experience in financial services and a National Senior Certificate. Excellent communication skills, empathy, and the ability to...

Job Description An exciting opportunity to support a financial services client of Huntswood. Their goal is to provide each customer with the highest level of customer support, including providing clearly and concisely outlined fees and charges, and payment requirements. You’ll interact with customers across multiple channels — voice, chat, SMS, and email. Job Responsibilities Your key...

A customer service solutions provider is looking for a Customer Sales Advisor in Umhlanga Rocks. The role involves engaging with customers, upselling products, and ensuring excellent service. Candidates should have a strong background in sales and customer service, with outstanding communication skills. A three-week training program will be provided to help you excel. The position offers great...

Job Description Job Overview Huntswood is looking for Customer Service Advisers to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. - Proactively...