Customer Service Analyst jobs in Mitchells Plain

Job Title: Customer Service Analyst Location: South Africa, Cape Town Employment Type: Full Time Job Description bp is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working...

bp is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. It’s crucial to us that the differences we see in the world around...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

A prominent retail company is looking for a General Assistant in Mitchells Plain. You will provide exceptional customer service, assist with stock merchandising, and ensure a safe shopping environment. Ideal candidates should have a minimum of Grade 10 or equivalent and at least one year of work experience. Responsibilities include resolving customer queries and maintaining store standards. This...

Customer Experience Analyst (FinTech/Payments) About the job Customer Experience Analyst (FinTech/Payments) Our client, a fintech pioneer, is reshaping the financial landscape with a vision to simplify payments for endless possibilities. Since their inception in 2016, they have become a driving force in Africa's fintech space, connecting millions worldwide through secure and seamless digital...

An established industry player is seeking a skilled Data Analyst to drive insights and improve execution across business units. This role involves delivering customer analysis, utilizing external data sources, and applying market research techniques to support strategic decision-making. The ideal candidate will excel in stakeholder communication and possess a strong understanding of KPI metrics....

A leading retail company in Cape Town is looking for a General Assistant to provide excellent customer service, merchandise stock, and maintain housekeeping standards in-store. The ideal candidate should have a minimum of Grade 10 or NQF 3 with at least one year of related experience. Strong communication skills in English and the local language are essential. This role requires shifts, including...

A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...

A leading consulting firm in Cape Town is looking for a Customer Advisor to enhance customer relationships. The role involves responding to inquiries, handling escalated complaints, and generating sales through excellent service. Candidates must have experience in BPO and strong communication skills. The position offers a competitive remuneration package, performance bonuses, and opportunities...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. - Manage and...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

A retail company in Mitchells Plain is looking for an individual to provide administrative support to their Customer Experience department. Key tasks include ensuring compliance with Service Level Agreements and conducting customer service activities. Candidates should have matric qualification, and an NQF Level 5 in Business is advantageous. Additionally, 4 years in customer experience is...

A leading construction material supplier in Cape Town is seeking a General Assistant. This role involves comprehensive customer service, effective merchandising, and maintaining safety standards. Ideal candidates should have at least Grade 10 and experience in a similar role, with strong communication skills in English and the local language. Flexibility with shifts and weekends is essential. The...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

A leading energy company in Cape Town seeks a Customer Service Analyst to deliver top-tier support to key customers. You will help resolve inquiries through various channels, ensuring exceptional service standards are met. Ideal candidates have experience in customer environments, strong communication skills, and familiarity with systems like SAP and Siebel. This full-time role requires...

A fintech pioneer is seeking a Customer Experience Analyst to manage customer queries in South Africa. This role involves resolving complaints, supporting customer onboarding, and enhancing customer retention. Ideal candidates should hold a B.A/BSc and have two years of relevant experience, with strong communication and interpersonal skills. You will play a crucial part in ensuring customer...

A leading retail hardware company in Mitchells Plain is seeking a Customer Experience Administrator to ensure exceptional service across customer touchpoints. You will handle enquiries and complaints, assist with quotes and maintain customer profiles. The ideal candidate has 1 year of relevant experience, strong communication skills, and is available to work retail hours. This is an entry-level...

Join to apply for the Customer Experience Administrator Retail (Customer Experience department) role at Brights Hardware . Purpose The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...