Customer Service Analyst jobs in Fourways

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Purpose of the roleTo contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuring that customers are always satisfied.Main responsibilities- Contribute to the success of the company through excellent customer service- Act as a host/hostess to customers who visit the business premises-...

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team...

Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...

Overview & Purpose:We are seeking a detail-oriented and proactive AML (Anti-Money Laundering) Analyst to join our Compliance team. The AML Analyst will play a vital role in ensuring the company complies with regulatory requirements and maintains robust measures to detect and prevent financial crimes, including money laundering and terrorist financing. Key Responsibilities:Transaction...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...

Job Summary: Responsible for defining and executing insights within the business as well as understanding internal and external sources of information to ensure value creation and improved execution for the business unit, to deliver customer analysis across the business units which support business decision making, strategy development and tactical delivery. Key Responsibilities and...

Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

Minimum requirements for the role: - Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. - Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role. - Previous experience having worked with...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Your areas of responsibility: - Maintain the customer master files. - Provide monthly reports on account activities. - Map customer locations into mapping system. - Suggest and implement improvements on the sales administration process. - Ensure transaction accuracies are based on correct and accurate master data. Qualifications we are looking for: - Degree in Business Administration or...

Overview - To assist with commercialising BME's business processes and services, by undertaking commercial financial evaluation and analysis, analysing customers, market and organisational capabilities. - To assist in managing and compiling bids, including financial modelling to determine the commercial viability of the bid and driving the submission of key bids from receipt to contract...

One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department! Must be available for a 6-month contract! Responsibilities: - Offer and driving 5 star service to the driver partners - Come up with new initiatives - Handling time - Time tracking - Review vehicle documents - Offer solutions to driver...

Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits Engage with existing customer base in order to grow sales Provide ongoing support to customers to ensure client satisfaction Learn and understand the importance of the company's products and service Have a good financial acumen Provide product usage reports/KPI reports as required Produce...

Customer Supply Chain- Location: Midrand, South Africa- Function: EMEA Shared Service Centre (SSC) - Customer Supply Chain About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock...

Overview - To assist with commercialising BME's business processes and services, by undertaking commercial financial evaluation and analysis, analysing customers, market and organisational capabilities. - To assist in managing and compiling bids, including financial modelling to determine the commercial viability of the bid and driving the submission of key bids from receipt to contract...