Customer Service Analyst jobs in Epping

Job descriptionYou are bilingual in English and French, a good listener and you are naturally inclined to empathy.Your role is to action, resolve or escalate a range of customer queries or complaints in professional and customer centric manner.You will liaise with the clients and all internal stakeholders in order to assess each complaint to maintain customer satisfaction.Key...

Customer Service Consultant who speaks Greek With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free of the...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walk‑in interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

A growing finance and technology company in Bellville is seeking skilled Contact Centre Agents. The role requires excellent interpersonal and communication skills, a commitment to exceptional customer service, and a willingness to work in shifts. Candidates must have a minimum of two years' relevant work experience and a Matric qualification. Responsibilities include handling sales activities,...

Overview Customer Service Consultant / Helpdesk Consultant The purpose is to play a pivotal role in supporting and guiding our Members through their business journey for the Members to get a clear understanding of the business and the challenges/incentives/goals. The helpdesk consultants assist Members with inquiries, provide coaching and mentoring, and empower them to achieve their goals,...

A leading retail company in Milnerton is seeking an Entry-level Sales Assistant. Responsibilities include maintaining stock levels, attending to customer requirements, and ensuring timely delivery of goods. The ideal candidate will possess strong customer service skills and the ability to manage admin functions effectively. Join this collaborative and customer-centric team in a full-time position...

A catering service provider in Bellville is seeking Food Services Assistants to join their talent pool. This role supports high-quality catering services and emphasizes cleanliness, teamwork, and customer service. With a National Senior Certificate required, the ideal candidates will be friendly, dependable, and have a strong commitment to hygiene standards. The organization offers exposure...

bp is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. It’s crucial to us that the differences we see in the world around...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Introduction We are currently seeking a highly motivated, professional, and detail-oriented Customer Service/Sales Administrator to join our dynamic team. With a reputation for reliability, quality, and personalised service, we continue to grow our client base across the region and beyond. Our dedicated team is passionate about food, customer satisfaction, and ensuring smooth operations from...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

Are you passionate about customer service? Do you have bubbly personality? Can you build relationships telephonically? Do you connect with people easily? If so, Western Cape blood Service wants you. You will be joining a leading team of Customer Service Officers that thrive on assisting in the process of saving people’s lives. Main Purpose: - To work in the donor call centre, recruiting blood...

Introduction Momentum Health Solutions, anentity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximize lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by using a defined set of Health...

We provide Assistance and Claims Management services for insurers and brokers around the world. Our expertise in Claims Management, pioneering processes, in-house professionals and worldwide network of associates, are what make stand out to our partners and their customers. Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and add value for our...

Role PurposeRole Description- Support a First Contact Resolution (FCR) culture for ecommerce client issues, and timeously troubleshoot customer incidents providing accurate, valid, and complete information.Establish and maintain a relationship with key parties of the eCommerce operation to:- Understand processes and procedures available on applicable ecommerce systems, and efficiently update the...

Our client is seeking to employ a End User Services Analyst. Duties below. Contacts Taking: - Also covers inbound requests to the Request Management Desk. Ticket Logging: - To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business. - Accurate logging of all ticket information - ensure full understanding and...

Customer Experience Analyst (FinTech/Payments) About the job Customer Experience Analyst (FinTech/Payments) Our client, a fintech pioneer, is reshaping the financial landscape with a vision to simplify payments for endless possibilities. Since their inception in 2016, they have become a driving force in Africa's fintech space, connecting millions worldwide through secure and seamless digital...

A leading telecommunications service provider in South Africa is seeking a Customer Experience Analyst to monitor the quality of frontline agent interactions. Responsibilities include conducting transaction monitoring, analyzing data, creating reports, and supporting new hire onboarding. Ideal candidates will have extensive experience in quality assurance and strong analytical skills. This role...

Day to Day Duties - As an employee, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities. - Always meet customer expectations - Communication internally and to customer should be on time. - Reflected in work logs. - Time management: - Lunch & breaks = 1 hour daily in total - Proof of consultation with team members when shifts are...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...