Customer Retention Manager jobs in Epping

CUSTOMER RETENTION STRATEGIST Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team. In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Purpose: Reviews risk submissions from clients, agents, and referrals, and underwrites insurance requests within guidelines of the underwriting manual and authority limits. Applies underwriting and risk-selection techniques to determine acceptability...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

Our fintech startup offers financial solutions that help education institutions simplify their payment ecosystem while teaching learners the fundamentals of money. We are looking for a dynamic individual to help support our institutional customers in gaining the full value from our product offering. If you've ever dreamed of doing something meaningful, that could genuinely make an impact in our...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Location: ZAF - Cape Town, Falcon Cres (Headquarter)Job Posting Title: Manager, Senior, Client Retention, Air & Sea - 97164Time Type: Full TimeMain Purpose of the Role:- To manage and head up the Client Retention...

We’re looking for a dynamic, client-obsessed professional to lead ourretention and lease renewals function across our Cape Town business parks. AtInospace, we don’t just lease space—we build communities. Your job? Keep those communities thriving by ensuring our clients stay, grow, and succeed with us. Key Responsibilities - Own client relationships: Be the trusted point of contact for existing...

KPIs - Churn Rate Reduction: Lower monthly customer cancellations by X%. - Retention Save Rate: Achieve a target percentage of customers retained after cancellation attempts. - Customer Satisfaction: Maintain or improve NPS or CSAT scores. - Team Performance: Ensure agents meet all quality and productivity standards. Skills & Competencies - Strong leadership and coaching abilities. - Advanced...

The Digital Customer Success Coordinator ( fixed term contract ) will be responsible for account management, first-and-second line query support and administrative tasks across the customer success journey in its entirety. In addition, the successful candidate will need to provide training, be a CRM and process enthusiast, actively engaged with internal and external stakeholders, striving toward...

Introduction Momentum Health Solutions, anentity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximize lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by using a defined set of Health...

peopleworth is an employer group consultancy specializing in providing comprehensive support to small and medium-sized businesses across a range of industries. Withing our group, we have various exciting opportunities that span a wide range of partners and collaborations, and we're excited to share this opportunity with you. We are seeking an enthusiastic and detail-oriented Enrolments...

Purpose of the Role As a Retention Sales Agent, you will be required to showcase and sell the products and/or services, using your communication skills, via various communications channels, such as telephone, email, chat or internet. You will be building relationships with our potential clients and have the ability to connect with people quickly. As a sales agent, you will be counted on to get...

Description Are you looking for an opportunity to jumpstart your career in the sales industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign with a salary of R8500 with a guaranteed campaign allowance of R1000 You’ll be working on-site from our vibrant Cape Town office where...

Job Title: Retentions Agent Job Description Are you looking for an opportunity to jumpstart your career in the sales industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign with a salary of R8500 with a guaranteed campaign allowance of R1000 You’ll be working on-site from...

Company Description: We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. You will be responsible for identifying opportunities to cross-sell and up-sell, while ensuring excellent customer service is maintained at all...

CAPE TOWN'S TEAM IS GROWING! Join Our Team and Make a Difference! Position: Swedish Retention Agents Experience: Minimum 1 year in a similar role is a must Salary: USD $2000 - $2500 (T&Cs Apply) Working Hours: 10:30 AM 7:00 PM Responsibilities: - Engage with Swedish-speaking clients to retain their business - Resolve customer concerns with professionalism and empathy - Maintain accurate...

If you thrive in a fast-paced environment, enjoy working with team-oriented individuals, and are seeking a rewarding career, Direct Independent Brokers is the perfect place for you!We are on the lookout for self-motivated, energetic, and target-driven professionals who are ready to perform at their best while delivering exceptional customer service.Duties & Responsibilities- Engage with qualified...

peopleworth is an employer group consultancy specializing in providing comprehensive support to small and medium-sized businesses across a range of industries. Withing our group, we have various exciting opportunities that span a wide range of partners and collaborations, and we're excited to share this opportunity with you. We are seeking an enthusiastic and detail-oriented Enrolments...

RETENTION STRATEGIST Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a Driven and Results-Oriented Retention Strategist to join our team. TheRetention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable...

Purpose of the Role As a Retention Sales Agent, you will be required to showcase and sell the products and/or services, using your communication skills, via various communications channels, such as telephone, email, chat or internet. You will be building relationships with our potential clients and have the ability to connect with people quickly. As a sales agent, you will be counted on to get...

Not your average manager? Know you are meant to be doing bigger and better things? Contact us today ABOUT US We are a fast-growing international immigration services company, dedicated to connecting with clients around the world and providing market leading solutions that change lives. Our Cape Town performance marketing team is at the heart of this mission — a high-energy, dynamic environment...