customer operations manager jobs in Umlazi

Our client based in Maydon wharf is looking for an Operations Manger to join their friendly team. The Operations Manager is responsible for the end-to-end oversight and execution of all logistics, warehousing, and distribution activities across all warehouses. This includes planning, coordinating, and managing inbound and outbound processes to ensure optimal operational efficiency, cost control,...

Objective: Ensure customer satisfaction and optimize advertising operations to drive retention and revenue. Key Responsibilities: - Manage customer onboarding and support processes. - Monitor and optimize programmatic advertising campaigns. - Collaborate with product and sales teams to address customer needs. - Analyze customer feedback to inform service...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Campaign Manager takes pride in providing the best...

The Customer Experience Manager is responsible for leading the customer service strategy across the business, ensuring exceptional service delivery and a seamless customer experience. This includes managing contact centre operations, driving performance against KPIs, and overseeing processes related to fraud prevention, reporting, automation, and workforce management. **Qualifications: Matric /...

We are a sports nutrition brand based in Vancouver, Canada and are looking for an experienced customer service, operations and supply chain manager to join our awesome team on an ongoing basis. This is a virtual role and can be done from anywhere with a laptop and an internet connection. Your role will be vital in the smooth operation of our e-commerce and wholesale business as you manage...

Skills and experience required- National Senior Certificate/Matric required.- Technology or marketing degree required.- Financial Services experience essential.- 10 years of leadership experience in an outbound and Inbound contact centre- Experience in managing the profitability (revenue and cost) of scale campaigns as well as stakeholder management experience- Excellent verbal and written...

RCL Foods is seeking a Customer Service Centre (CSC) Manager to join the Vector Logistics Division. The role will be based in eThekwini and will report to the Sales Director. RCL Foods entrusts the CSC Manager to manage the entire CSD and PSD call centre operation, driving the implementation of appropriate call centre standards, measurements, resourcing and training; maximizing call centre...

Overview Hire Resolve’s client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention. Responsibilities: Develop and maintain relationships with key customers in the electronics...

Our client is looking for a Customer Care Manager to join their team, who will be instrumental in leading and enhancing the customer service experience, driving customer satisfaction, and fostering long-term relationships with clients. Responsibilities: - Develop and maintain strong relationships with customers, understanding their needs and ensuring high levels of customer satisfaction. - Lead...

Job Advert Summary: Operate processing equipment in Cream Pack Ampakfactory according to Standard Operating Procedures.Minimum Requirements:- Grade 12 or equivalent NQF4- Diagnostic competency assessment- Machine Operation experience in Cream Pack Ampak advantageous- Tertiary qualification in Operations, Quality Management advantageous- Business English: Fluent- Work shifts/weekends/public...

Job Advert Summary: Operate processing equipment in Cream Pack Ampakfactory according to Standard Operating Procedures. Operate processing equipment in Cream Pack Ampakfactory according to Standard Operating Procedures. Operate processing equipment in Cream Pack Ampakfactory according to Standard Operating Procedures. Operate processing equipment in Cream Pack Ampakfactory according to Standard...

The Senior Operations Manager is accountable for growing and maximising the profitability and satisfaction of existing and new client relationships through a team of up to 300 agents, led by Operations Managers and Team Leaders. This role is central to creating a high-performance culture where teams are engaged, valued, recognised, and rewarded for consistent performance. Delivery of contractual...

Minimum Requirements: - Bachelors degree/ Diploma in Operations Management, Logistics, new business venture or a related field is required. - Certification in Occupational Health and Safety or related SHEQ disciplines preferred. - Minimum of 5-7 years of progressive experience in operations, logistics, or warehouse management, preferably in the port precinct or industrial sectors. - Minimum 3-5...

Key Responsibilities: - Check and authorize all transactions processed by Treasury administrators to ensure a faultless environment. - Liaise with other departments, branches and banks on queries and confirmations of FOREX deals. - Submission of the daily liquidity report to management and monitoring of the bank's liquidity position - Assisting Treasury dealers in managing funds in Reserve Bank...

Key Responsibilities: - Lead, coach, and develop a high-performing internal and external sales team - Design and execute monthly, quarterly, and annual sales strategies aligned with business objectives - Build and maintain strong relationships with clients, contractors, and head office stakeholders - Present technical solutions, conduct site visits, and support tenders and proposals - Identify...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 StartFragment Job Description: - The Operations Manager is responsible for the end-to-end SC functionality of Distribution Centers in the Region. Functions will include People Management, Finance Management, Process Management, Customer Satisfaction and SHEQ Management. Minimum...

Overview Hire Resolve’s client is seeking a highly motivated and experienced individual to fill the role of Operations & Warehouse Manager in the electronics Industry in KwaZulu-Natal. The ideal candidate will have a proven track record in managing warehouse operations and logistics in a fast-paced environment. Responsibilities : Develop and implement operational strategies to optimize...