customer operations manager jobs in Fourways

To maintain and execute collection strategies in line with set standards and policies. To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customers immediate and future needs. Enhance ISO standards and procedures to ensure continuous improvement using First...

Degree in related field Customs experience on tariffs and regulations and legislation International courier experience of large Express Multinational Experience of change management and Project management methodologies Good working knowledge Customs exercise Experience of airside operations 5-year middle / senior management experience in a class leading organization

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...

A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...

Customs Affairs Operations Manager Sector: Logistics | Express & International Trade | Aviation | Supply Chain Location : OR Tambo International Airport (Gateway Office) Nature of Role: Permanent | Full-time | Management Level: Senior Operations Leadership Role Context 3L Consulting is recruiting on behalf of a leading global express logistics and international trade organisation operating...

About the RoleOur Customer Success Managers are critical to the success of Uber Direct, and we need a strong, dedicated CSM to support and grow their business on our platform. You will be part advocate, part detective, and use data-driven recommendations to support your portfolio of top-tier partners. We are seeking an individual who can work collaboratively with sales, operations, and technical...

A plumbing services company in Randburg is looking for a Senior Manager to oversee business operations and ensure high service standards. The ideal candidate should have 5-10 years of plumbing experience and management skills, focused on improving cash flow and expanding the client base. Responsibilities include managing staff, adhering to safety standards, and continuous staff education. A...

INDUSTRY: Automotive SALARIES: Up to R15k p/m + commission AREA: Randburg, Gauteng SEND: nape@sabela.co.za Responsibilities - Oversee all daily operations of a motor body repair shop - Manage the end-to-end repair process - Schedule and ensuring jobs are completed within deadlines - Supervise panel beaters, spray painters, and administrative staff - Conduct final checks to ensure repairs meet...

A leading dental practice in Randburg is looking for an experienced Dental Practice Manager to oversee daily operations and manage patient care. The ideal candidate will have at least 3 years of experience, excellent leadership and communication skills, and a strong background in dental billing systems like GoodX. This hands-on role includes front-desk management and ensuring high-standard...

Reference: NFP013956-SHb-1 We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team. Duties & Responsibilities With a focus on innovation, integrity, and...

ABOUT US Africology's journey is one of resilience, family values, and a commitment to natural healing. Founded by Renchia Droganis during a time of personal adversity, Africology began with a passion for harnessing the power of botanical therapies. What started as a single mother's effort to create meaningful, chemical-free skincare has grown into a family-run business present in leading hotels...

DUTIES AND RESPONSIBILITIES: - Implement Operations Management Framework across the organisation - Support and enable the sustainability and profitability of existing and potential stakeholders - Expand the scope, growth, and clientele of the brand - Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards - Proven ability to...

Location: Randburg Job Posting Title: Branch Manager, Operations, Solutions Time Type: Full Time Tertiary Qualification(s) Matric. Warehouse and Logistics Diploma or Project Management Diploma or Supplychain Management Diploma or enrolled in any of them Additional Computer Skills - Cargo Write, Red Prairy, (Key User) - Any online ordering application - Excel Data Management Ceretificate -...

Job Description To effectively manage and oversee all operational aspects in the achievement of the business objectives - Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency - Drive significant growth and profitability in the context of cost management - Develop a service culture which builds...

Senior Manager: Flight Operations, Jhb North JHB North, Johannesburg – Gauteng Senior Manager: Flight Operations Johannesburg North Salary – Market Related Outline Division/Department – Aviation Safety Operations/Flight Operations Reports to – Executive Aviation Safety Operations Subordinates Reporting into the role – - - Manager High/Low Capacity, Manager Aerial Work, and Administration...

Empowering Africa’s tomorrow, together one story at a time.- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDevelop & implement portfolio (multiple BU)...

A leading recruitment agency is seeking an experienced Customer Support Manager to optimize the customer support function for high-quality service delivery. The role includes managing day-to-day operations, overseeing compliance with iGaming regulations, and driving team performance. Ideal candidates will have 3-5 years in iGaming support, with experience in managing teams and delivering superior...

Reference: NFP013956-SHb-1 We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team. Duties & Responsibilities With a focus on innovation, integrity, and...

A logistics solutions company in Johannesburg is seeking a Customs Affairs Manager to ensure compliance with legal regulations and manage productivity through various tools. The ideal candidate will have a degree in a relevant field, customs experience on tariffs, and at least 5 years in a senior management role in a leading organization. This position emphasizes the importance of maintaining...