customer experience manager jobs in Kloof

A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

A leading recruitment firm is seeking a Sales and Technical Manager in Pinetown, KwaZulu-Natal. The role involves building strong customer relationships, managing sales budgets, and addressing technical service requests. Ideal candidates hold an engineering degree (B-Tech or BSc) and have prior experience in technical sales. This position requires excellent organizational skills and...

Job Advert Summary:Eduvos is looking to hire the services on an Academic and Student Experience Manager for our Umhlanga campus on a full time basis.Position Type:- PermanentThe Position:- To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journeyMinimum Requirements:Minimum qualification:- At least...

Key purpose: To manage supervise planners, internal sales coordinators and cash sales personnel. Duties and experience: - Issue weekly production schedules for production requirements. - Plans are up to date and always showing an accurate reflection of what is running. - Plan reflects all job delays. - Planning information prepared for review against actual production submitted by plants. -...

The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. - And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the...

A leading gym franchise is seeking a Club General Manager to oversee club operations in Durban, South Africa. The role involves driving performance, developing high-performing teams, and ensuring compliance with health and safety standards. Ideal candidates will have a passion for fitness, strong leadership skills, and the ability to balance commercial results while fostering a positive club...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 16, 2026 Role - The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Are you a passionate and detail-driven professional ready to make a real impact? Join us as a Customer Service Manager, where you’ll take the lead in ensuring smooth, accurate, and timely communication between our stores, distribution centers, and transport teams. Your role will be essential in delivering exceptional service by managing orders, ETAs, store queries and helping us create a seamless...

KwaZulu Natal, Durban- 800K plus benefits Responsible for the Ecommerce Brand Growth Model with combination of Brand Management, Trade Marketing & Performance Marketing. Responsible for creating consumer experiences across all eCommerce touchpoints for the country Principle Accountabilities- Develop and Manage Category Strategic Marketing Plan in E-Commerce; including eNPD- Work closely with...

Line Manager responsible for: - Operational management of Customer Engagement team (3 members) - Ensure high standard of internal and external support are developed and maintained - Maintain team KPA docs - Review and sign off team leave and ensure it's recorded correctly - Ensure team are upskilled to produce required output - Ensure team processes, checklists and SOPs are documented and are...

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

Key purpose: The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities: - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...