customer experience manager jobs in Johannesburg

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

About Nintex:At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing,...

Location- South Africa - Johannesburg- Travel required- No travel is expected with this role- Job category- Marketing- Relocation available- This role is not eligible for relocation- Job type- Professionals- Job code- RQ069311- Experience level- Intermediate Job summary Entity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator (CEC) is a member...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Our Mission Our mission is to accelerate the mass-market global adoption of consumer biotech products so that every human can live at least 100 healthy years. Our immediate focus is tackling excess bodyweight by increasing global access to GLP-1 medications, helping address obesity at scale. To do this, we are building an AI-powered clinical operating system that enables consumer brands to...

Olá! Are you ready to embark on a vibrant journey with one of the leading travel companies in the world? We’re on the lookout for an enthusiastic Portuguese speaking Marketing Customer Experience Associate to join this team at their energetic offices in the heart of Johannesburg, South Africa! If you have a passion for marketing and providing unforgettable customer experiences, then this is the...

Capsicum Culinary Studio Rosebank Campus has an exciting opportunity available for an intern looking to broaden their skills and experience and gain valuable exposure in the Hospitality Industry. Duties and Responsibilities:1. Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required...

Fields of responsibilities: - - Facilitates & Lending - Investment - Transactional Banking - Cashflow - SAGE 300 People Payroll - ADF - Power BI - Swift - Accpac - Systems Committee Business Intelligence - Fixed Assets - Finance Manuals - Management Fees - Distribution - Consultants/Suppliers - Shareholders Principles Manual - Month-end Packs & Reporting - Year-end Packs & Reporting -...

ENVIRONMENT: LEAD the design and implementation of developmental evaluations and rapid experiments to enhance programme effectiveness and responsiveness as the next Senior Learning and Experiments Manager sought by a Community Upliftment Programme. You will synthesise insights to support leadership and staff in sense-making and decision-making and foster a culture of continuous learning and...

This Position is responsible for the output of the finance team ensuring accuracy of financial information and the timely delivery of all financial requirements as assigned, contributing to the company's ability to present and make informed financial decisions. Overseeing and actively directly attending to financial transactions critical to the company as prescribed within this job...

- Implement, manage and support SHEQ initiatives and objectives. - Budgeting and cost management of products and assist with new product costings models. - Analyze budgets and continuously control production costs and identify/rectify waste measures. - Manage all activities within the production process, including maintenance and the workforce. - Organize workflow to meet specific deadlines and...

is partnering with a family office in Johannesburg to recruit an experienced and service-driven PLEASE NOTE: This position is only open to South African Residents This is a highly visible, office-based role suited to a polished facilities or hospitality professional who combines strong operational oversight with a natural hosting presence. The successful candidate will be responsible for...

Join Our Team at IIE Rosebank CollegeThe Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic...

Must have exceptional design sense and design strategy with the ability to provide clear, critical design reviews to project teams. Understanding of FinTech, banking, microfinance and payment businessBe responsible for the digital experi4ence & enablement. Champion and drive user behaviours on mobile technologies by leading the integration between user experience design. Implement and develop...

My well-established Courier client is seeking a suited Customs Affairs Manager to join their team. Candidate MUST have management experience, contact centre knowledge as well as customs experience. You will be responsible for full legal and regulatory compliance for Customs Affairs (including Customs, SARS, CAA, Security (Part 108), AVSEC, Building and Fire regulations, Labour law, HSE...

Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...

Are you ready to embark on a vibrant journey with one of the leading travel companies in the world? We’re on the lookout for an enthusiastic Spanish speaking Marketing Customer Experience Associate to join this team at their energetic offices in the heart of Johannesburg, South Africa**! If you have a passion for marketing and providing unforgettable customer experiences, then this is the job...

Floor Manager Responsibilities More responsibilities may be added as needed. - Manage all activities and staff in their area. - Enforce SHEQ objectives. - Minimize waste, inefficiencies, and errors. - Control equipment usage. - Capturing of daily data metrics. - Liaise with other managers to ensure efficient and uninterrupted workflow. - Reports to production manager. Floor Manager Skills -...

About us, purpose, experience and qualifications about us: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing purpose: - Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met.experience and qualifications: - Minimum...