customer experience manager jobs in Drakenstein

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...

Overview Job Title: Central Financial Accountant Location: Central office Description: We are seeking a skilled and experienced Central Financial Accountant to join our team. The ideal candidate will have significant experience in the food industry and a strong understanding of financial principles and practices. Responsibilities: Manage all aspects of financial accounting, including...

RPO Recruitment's client, A top Logistics company based in Paarl, is looking to expand their team with a position in Specialist Customs. This would include handle the customs clearance process, preparing and maintaining all customs-related documents and ensuring compliance with all South African and international trade laws. Requirements: A diploma or degree in logistics, international trade,...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

Babylonstoren is looking for a passionate, friendly Customer Service Officer to join their dynamic Online Shop team. Minimum requirements: - A completed National Senior Certificate qualification (matric / Grade 12) - A relevant tertiary qualification - At least two years’ experience in customer service - An e-commerce background will be beneficial - Fluent in Afrikaans and English, with...

KEY REQUIREMENTS TO MEET FOR CONSIDERATION: - You will have completed Matric, coupled with 3-5 years experience in Debtors, Creditors and monthly wage processing, as well as providing administrative support to the Director and farm manager. - You will have experience in dealing with small and large retailer accounts, processing credits, creating invoices, managing petty cash and ensuring correct...

JOB ROLE REQUIREMENTS QUALIFICATIONS - Grade 12 - Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE - Minimum of 5 years experience working in a retail environment, ideally in a managerial or leadership level. KNOWLEDGE REQUIRED - Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and...

Bible Media is a Christian Media Ministry, producing and providing content to inspire the Christian Way. The organisation underwent a process of digital transformation and is currently building a more comprehensive digital footprint. A dynamic career opportunity currently exists for a self-motivated and energetic individual to create and manage innovative digital and print publications in line...

Manage staff planning to meet productivity To ensure that the shop is opened and closed as per the time of company requirements Cash up & banking procedures including responsibility for all monies Manage & control sensitive transactions eg: voids, cash refunds To ensure that lay bye procedures are done correctly Floor security and shrinkage control Stock control management including...

Financial Manager – Retail & E-commerce Our client, a fast-growing player in the retail and e-commerce space, is looking for an experienced and detail-oriented Financial Manager to lead and optimise their financial operations. This key role will support business growth through strategic financial planning, in-depth analysis, and operational efficiency. The ideal candidate combines strong...

A FMCG Market Leader is seeking a dynamic & energetic QA Manager to join their team in the Western Cape. This individual will ensure all products purchased, manufacturing, stores, sold and distributed conform to the national and customer standards. The potential candidate should meet the following requirements: Relevant Diploma (Food Science) 6+ Years Experience in Food Manufacturing 3+...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who...

Key Responsibilities – Restaurant Management (Primary Focus) - Operations: Overall responsibility for daily opening and closing, staff scheduling, inventory control, payroll, and budget management. - Team Leadership: Lead, support, and manage department heads and supervisors; recruit, train, and motivate teams across front- and back-of-house. - Customer Experience: Ensure consistently high...

The General Manager is responsible for the overall direction of the company's management functions, including the development and implementation of strategies, the achievement of profit and cash flow targets, the optimization of operational administration and accurate monthly reporting. The role also includes personnel management, including organizational structure, staffing and development in...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

JOB ROLE REQUIREMENTS QUALIFICATIONS - Grade 12 - Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE - Minimum of 5 years experience working in a retail environment, ideally in a supervisory or leadership level. KNOWLEDGE REQUIRED - Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and...

Overview Hire Resolve is excited to announce an exceptional career opportunity for a Regional Product Manager on behalf of our esteemed client, a leading player in the Fast-Moving Consumer Goods (FMCG) industry. This role is ideal for a dynamic and strategic individual with a passion for product management and a deep understanding of the FMCG sector. If you’re ready to take on a key leadership...

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant. This role ensures that the restaurant provides excellent food and service, while maintaining a safe and productive work environment. The manager will lead the staff, manage resources efficiently, and ensure customer satisfaction. They will also be responsible for implementing policies, managing budgets,...

Wellington Wines has the following challenging career opportunity available for a dynamic and energetic person to take responsibility for the strategic expansion of their bottled wine sales. The incumbent will be based at the Bovlei Tasting Room and report to the CEO. The successful candidate will be responsible for: - Strategic expansion of bottled wine sales in the local market (with a...