customer experience manager jobs in Somerset West

REQUIREMENTS - Matric, bachelors degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field Highly Advantageous - 35 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong leadership...

REQUIREMENTS - Matric, bachelors degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field Highly Advantageous - 35 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong leadership...

Job Advert Summary At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary...

At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary Structure - Basic monthly...

We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results to join our Customer Success department. Your position will be key to our growth strategy and you will work closely with our Key customers helping them use ZOHO to its full potential. Successful candidates must be social, analytical, possess an aptitude for learning and using new software,...

MAIN PURPOSE OF JOB To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints. The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty. The role ensures seamless,...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. KEY...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

WeconnectU is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital transformation in the sector. We foster a...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent. Requirements: - Matric (Grade 12) - Able to communicate in English and Afrikaans - Computer literate - Must be able to work in a team environment - Call centre or retail experience will be advantageous - No criminal record - Must be based in Helderberg area or...

A company dedicated to delivering the most effective and advanced solutions for the life sciences sector throughout South Africa and the broader African continent is looking for an experienced Customer Service Specialist. The responsibilities include assisting with reception, handling quotes ancd order fulfilment process as well as resolving queries for the company’s product range through...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. KEY...

Job Advert Summary:We are seeking a passionate and customer-focused individual to join our team as a Guest Experience Co-ordinator. In this role, you will be responsible for ensuring that every guest who interacts with our company receives exceptional service and enjoys a memorable experience. You will play a vital role in creating a positive and welcoming environment across the dealership and...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

WeconnectU, the market leader in property management software, is looking for a Training and Migration Consultant to join our fast-growing team. We’ve built the most advanced Body Corporate and HOA management software on the market – a single solution that integrates every function of property management and accounting. As part of the team, you’ll play a key role in helping new clients get...

Are you enthusiastic about providing exceptional customer experiences? Do you thrive in dynamic environments where every day brings new challenges and learning opportunities? If you're someone who is eager to dive into the world of customer service and gain hands-on experience, then we invite you to explore this exciting opportunity. Description: DSL Telecom is a Sales & Marketing company that...

We are looking for a Customer Service Agent, who will provide excellent customer service by effectively solving customer issues, complaints and inquiries with accuracy and efficiency to maintain high customer satisfaction. You need to be genuinely excited to help customers. You must be patient, empathetic, and have great interpersonal skills. An ideal candidate can gather information and...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...