Customer Experience Agent jobs in Somerset

Duties: Handle all reservation enquiries and bookings via phone, email, and online platforms Manage bookings for Estate Hotel & Spa and two private villa rentals Process individual, group and conference reservations accurately Capture guest details, preferences, special requests and booking notes with care Coordinate booking information with Front Office, Rooms, Sales and Operations Maintain...

The main purpose of this role is to provide additional support to the sales team in overseeing and facilitating the efficient and cost-effective shipping, transporting, storage and distribution of the products from origin to end destination. Requirements: - Bachelors degree in supply chain management, logistics management, business or related fields is essential. - Experience with ERP systems...

Minimum requirements for the role: - Must have a Bachelors degree or National Diploma in Supply Chain Management, Logistics, Transport Management, Business Administration or a related field - 1-3 years experience in logistics, transport coordination, warehousing or shipping - Experience with Dangerous Goods regulations, GMP+ or BRC will be a distinct advantage - Computer literacy with strong...

ENVIRONMENT: Founded in 2020, our client is dedicated to offering comprehensive IT, analytic, and software support services to the fresh produce industry. The Services Consultant role is designed to serve as a customer champion, providing a holistic range of services to clients. This includes addressing day-to-day support queries, offering strategic workflow advisory, overseeing system champion...

Showroom Sales Consultant - Luxury - Finishing & Homeware Location: Sommerset West - Cape Town. SALARY: R15 000 - R18 000 Plus Comms & Benefit Market Sector of high-end architectural design, finishing fabrics, textiles, and High-End Decor. Specializing in exclusive products, directed for Architects, interior Designers, and discerning homeowners seeking sophisticated, high-quality fabrics and...

MAJOR AREAS OF RESPONSIBILITY: - Picking/Packing, receiving, despatch and general stores duties - Assist with stock counts and cycle counts as and when necessary. - Driving duties delivery of goods to customers/branches. Collection of goods from branches, suppliers, customers when required. - Housekeeping general stores and individual work station - Responsible for stores admin functions...

KEY REQUIREMENTS TO MEET FOR CONSIDERATION: - You will have a tertiary qualification in the Electronics or LC Electrical Engineering field, coupled with 2-3 years experience in quality control of work in progress and final goods, as well as management of ISO and compliance standards within the plant. - You will experience in change control management, supplier and materials quality control,...

Position Overview The Parts Storeman will be responsible for the accurate receipt, storage, issuing, and control of genuine parts, accessories, and consumables, while maintaining manufacturer standards and dealership procedures. Key Responsibilities Inventory Management - Receive, inspect, and accurately process incoming parts deliveries - Maintain organised storage of genuine parts,...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

Duties and Responsibilities Travelling to various dealers. Calling customers to offer range of accessory products. Arranging fitments. Invoicing of the products sold. Role Requirements Grade 12/Matric Valid driver's licence Computer Literate Experience with communicating with customers, face to face and over the phone Sales experience will be beneficial

Minimum Requirements - Grade 12 - Logistics / Trade / Supply Chain qualification - Experience in the clearing and forwarding industry - Understand PPECB/DALRRD/Phytclean/Titan certification process - High level of computer skills (having worked on QX / Ship Shape / Ports Online /Ecert will be highly advantageous) - Willing to work overtime in peak season Duties and Responsibilities: - Deal...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Maintenance BASIC SALARY : Market related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Grade 12 - Refrigeration Mechanic Trade Test (Commercial) - Safe Handling & Gas Certification a minimum requirement - Valid drivers license - Experience working in either air-conditioning or...

Typically you would input transactions on to the system, troubleshoot concerns on transactions and loads, liaise with clients and monitor acounts receivable and payable. Duties continued: - Coordinate billing and inventory control for all assigned loads - Maintain contact with assigned customer accounts - Data entry and management of all assigned customer orders, loads, and customer...

Duties: Welcome and assist guests with their luggage upon arrival and departure. Transport guests to and from the hotel in a safe and courteous manner. Provide information about the hotels facilities, local attractions, and services. Maintain the cleanliness and organization of the lobby, entrance, and vehicles. Assist with room deliveries and special requests as needed. Ensure the hotels...

Requirements: - 2 years' working experience as a storeman, preferably in an automotive environment would be ideal - Strong organisational skills and attention to detail - Excellent communication skills - Basic computer literacy and ability to learn dealer management systems - Good numeracy skills for stock control and invoicing - Ability to work under pressure during busy periods - Physical...

Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage - Minimum of 3 Years experience in a supervisory/management role within a customer service role - Computer literate (Excel ESSENTIAL) , Microsoft Word, Outlook, PowerPoint - Experience in Sage Evolution will be an advantage. - Fully bilingual with English as first...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent customer...

Requirements: - Refrigeration Mechanic Trade Test (Commercial) An advantage - Safe Handling & Gas Certification a minimum requirement - Valid drivers license - Experience working in either air-conditioning or refrigeration servicing will be an advantage - Willing to work Standby - Very good English speaking and writing capability - Work knowledge of Health & Safety requirements - Good...

Key Responsibilities: - Order Packing and Handling - pack frozen meal orders in the chilled/frozen room according to pick and packing sheets - Maintain cold-chain integrity - Assemble boxes accurately and consistently for various order sizes - Prepare and fit styrofoam inserts per packing sizes - Ensure boxes are clean, undamaged, and suitable for frozen transport - Assist with stock rotation,...