Customer Experience Agent jobs in Modderfontein, Gauteng

Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...

A dynamic real estate company seeking a motivated and experienced Real Estate Agent with a proven track record of managing 10 or more property listings. The successful candidate will be responsible for driving property sales, managing client relationships, and ensuring excellent customer service throughout the buying and selling process. Key Responsibilities - Manage and market a portfolio of...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

A leading travel company in Johannesburg is hiring a Customer Experience Expert. The role involves handling customer recovery, providing visa information, and ensuring exceptional service. Candidates should have at least 3 years of relevant experience and a Matric qualification. The environment is dynamic, with a focus on professional development, making it a great opportunity for those...

A leading health and wellness retailer in Johannesburg is seeking a customer-focused team member to ensure excellent customer experiences and maintain store productivity. Responsibilities include greeting customers, managing stock counts, and assisting with cash handling. Candidates should have at least Grade 12, retail experience is advantageous, and a genuine interest in health and wellness is...

A dynamic insurance solutions provider based in Johannesburg is seeking a Customer Service Manager to lead the customer support team and optimize client satisfaction through innovative service strategies. The ideal candidate will have a degree in Business or related fields, along with substantial experience in customer service leadership. Responsibilities include developing support strategies,...

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers. Working closely with various business leaders, the incumbent will drive improvements in service delivery...

A retail company in Johannesburg seeks a motivated individual to enhance customer experiences and drive sales. The role emphasizes exceeding customer expectations, adherence to stock loss protocols, and effective communication. Candidates must have a Matric or equivalent, clear criminal record, and proficiency in Microsoft Office, with at least 6 months of retail experience. This opportunity is...

A leading wellness retailer in Johannesburg seeks motivated team members who are passionate about health and wellness. Candidates should have grade 12 and preferably 2 years of retail experience. Responsibilities include providing excellent customer service, following store procedures, and ensuring compliance with stock management. This position offers a competitive remuneration package, medical...

A customer service company in Johannesburg is looking for a Customer Service Specialist to deliver excellent support and manage customer enquiries. The successful candidate will respond to calls and emails, resolve issues, and process requests while maintaining accurate records. The role requires strong communication abilities and previous experience in a similar role. Benefits include a...

A leading financial institution is seeking a Design Director to drive innovation and user-centered designs. The ideal candidate will have 5-7 years of experience in directing complex design projects, particularly in the financial services sector. This role involves collaborating with senior stakeholders to enhance customer experiences and executing high-standard designs. The successful individual...

A leading retail company in Johannesburg is seeking an experienced Assistant Manager to drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate will have proven retail management experience, strong leadership skills, and a passion for customer service. This role involves working retail hours, including weekends and public holidays, and...

We’re Hiring: CUSTOMER EXPERIENCE EXPERT “CEE” (RSA and UK) Do you have experience in a customer recovery role? Join Flight Centre Travel Group (FCTG) as a Customer Experience Expert. About the Role As a Customer Experience Expert , you need to clearly articulate and demonstrate a passion to serve in every interaction with both our external and internal customers, as well as showcase your...

A retail wellness company in Johannesburg is seeking a customer-focused individual to enhance the customer experience in store. You will be responsible for greeting and directing customers, ensuring all store procedures are followed, and managing stock and cash handling. The ideal candidate will have a Grade 12 education, at least 2 years of retail experience, and a genuine interest in health and...

A dynamic player in the insurance sector is looking for a Customer Service Manager in Johannesburg. This role requires leading a high-performing team to improve client satisfaction and optimize service delivery. Candidates should have a minimum of 3-5 years in customer service, including 2 years in a leadership position. Ideal experiences include working in insurance or fintech. The position...

A leading health and wellness retailer in Johannesburg is seeking a retail team member to provide excellent customer service and manage store operations. Responsibilities include greeting customers, maintaining product displays, handling cash, and ensuring stock accuracy. Ideal candidates will have a genuine interest in health and wellness, along with retail experience and strong communication...

A health and wellness retail company in Johannesburg is seeking a Customer Experience team member. The ideal candidate will maintain professional standards while engaging with customers and ensuring store discipline. Applicants should have a Grade 12 qualification, preferably with at least 2 years of retail experience. The role offers competitive remuneration, team discounts, and opportunities...

A leading retail company in Johannesburg is seeking enthusiastic individuals committed to providing excellent customer service. Responsibilities include ensuring store productivity, assisting customers, and adhering to cash handling procedures. Ideal candidates should have Grade 12 and at least 2 years of retail experience, along with good communication skills. Benefits include...

A leading retail health store in Johannesburg is looking for a Customer Experience Specialist to ensure exceptional service and meet sales targets. This role requires a minimum of 3 years in retail sales and relevant qualifications in health modalities. The company offers a ‘cost to company’ remuneration model, team member discounts, and opportunities for continuous learning. If you are...

A health and wellness retail company located in Johannesburg is seeking a dedicated individual to ensure excellent customer experience and adherence to store policies. The role requires a minimum of Grade 12 and some retail experience, alongside a genuine enthusiasm for health and wellness. Responsibilities include greeting and assisting customers, managing stock processes, and handling cash....