Client Experience Manager jobs in Tokai

A global B-Corp is seeking a dedicated individual for a key role in Client Experience. This position entails maintaining client relationships, managing Team Captains, and ensuring operational excellence. The ideal candidate will have over 5 years of client-facing experience, a bachelor's degree, and proficiency in Google Suite and reporting tools. You will help foster a positive workplace culture...

A global B-Corp company is seeking a dedicated team member to join their Client Experience team in Cape Town. The role involves maintaining and nurturing Client relationships while ensuring the success of Team Captains. Responsibilities include managing Client communication, overseeing hiring and training, and ensuring operational excellence. Ideal candidates should have over 5 years in...

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

We are looking for a highly presentable Housekeeper/Housekeeping Manager with excellent communication skills to perform various functions in effectively managing people and resources to providing a satisfying housekeeping service which will be based in Fish Hoek, Cape Town. Job Duties: - Assign duties to members of staff; - Inspect the environment within the organization to ensure it meets the...

A leading cosmetics distributor in South Africa is seeking a driven Beauty Consultant for a 4-month contract. You will be responsible for driving sales, enhancing the client experience, and managing brand image. The ideal candidate should have a Matric certificate and prior retail and skincare experience. Join a dynamic team to achieve your sales targets and build strong client relationships...

A luxury fashion brand in Cape Town seeks a Team Manager to lead a motivated retail team, focusing on achieving sales targets and delivering exceptional Client experiences. The ideal candidate will have at least 3 years of management experience, strong leadership skills, and a proven ability to develop others. Responsibilities include team coaching, Client relationship management, and operational...

An established industry player in the wedding boutique sector is seeking a dynamic Receptionist/Front of House Administrator to join their vibrant team. This role is pivotal in creating unforgettable experiences for clients, serving as the first point of contact and ensuring exceptional customer service. The ideal candidate will possess outstanding interpersonal skills, a passion for fashion, and...

A leading property marketplace in Cape Town is seeking a Property Moving Assistant to manage property transactions and enhance client experience. The ideal candidate should have excellent communication and organizational skills, with a background in customer service. This full-time role offers a salary between R17,000 and R19,000 per month, providing a challenging environment for those who thrive...

A leading financial services provider in Cape Town is seeking a Service Consultant to deliver professional service to clients through various channels. This entry-level role requires at least Matric and experience in customer service, with a focus on problem resolution and compliance with service level agreements. Ideal candidates should be proficient in English and have knowledge of the medical...

A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...

This position is pivotal in creating truly exceptional customer interactions. With a focus on genuine care and attention, the role prioritizes customer satisfaction at every stage of the journey, from pre-travel preparations to the adventure itself. These experts craft unforgettable experiences that not only exceed expectations but also leave each guest feeling personally valued and...

Sales Representative - Experience with Pet Shop Industry Company: CSS Labour Pty Ltd Location: Hout Bay, Cape Town Area Employment Type: Temporary, Full Time Salary: R30 000.00 to R35 000.00 Published: 1 week ago Duties & Responsibilities - Achieve sales targets in assigned region - Drive Key Account business strategy - Implement Store call cycle - Report on key KPI’s on customer record...

Our client is a specialist consultancy in financial/legal matters pertaining to taxation and international transactions (involving estate, trusts, companies, and individuals) as well as offering various accounting, taxation and administrative services. They are seeking a talented and dedicated tax administrator to join their team. This is an exciting opportunity to contribute to the...

Job Purpose Applies procedural nursing sequences with regards to the diagnosis, treatment, monitoring and evaluation of psychiatric patients. Participates in feedback sessions with the multidisciplinary team to ensure continuity of care and achieving the goal of skills for today and wellness for life. Participates in employee awareness initiatives focused on employee development. Takes...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for bolder impact. - We employ just over a thousand team members across five countries and we want to employ...