customer experience manager jobs in Tokai

Woolworths Financial Services | Full time Customer Experience Design Manager Cape Town, South Africa | Posted on 01/12/2026 WoolworthsFinancial Services, or WFS as it is better known, is a JointVenture with Absa Bank, that supports the Woolworths retailbusiness by providing in-storecredit inthe formof the Woolworths StoreCard andoffering value-addedservices including credit cards, personal...

About the job Customer Experience Manager (CX/UX) Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum requirements Job related knowledge -...

A leading global sports brand is seeking a Retail Store Manager in Cape Town to drive sales and exceed KPIs. Your role will encompass leading a team, ensuring outstanding customer service, and managing operational compliance. With a focus on talent development and inventory management, the ideal candidate will have 3-4 years of retail management experience, a National Senior Certificate, and...

A retail firm in Cape Town is seeking a Showroom Manager responsible for overseeing daily operations, managing sales and stock efficiency, and delivering excellent customer service. The ideal candidate will have over five years of retail experience, strong leadership capabilities, and a customer-first attitude. This role includes training staff, reporting performance metrics, and maintaining...

Senior Customer Support / Customer Experience Manager (E-commerce) Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention – while...

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A diversified retail company in Cape Town is seeking a Store Manager to drive turnover, manage stock losses, and oversee people management. The ideal candidate will have at least a Matric certificate and 3 years of retail experience, including 1 year in leadership. Strong skills in customer service, leadership, and negotiation are essential for success in this role. Join us to make an impact and...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A leading retail company in Cape Town is looking for a skilled Store Manager to enhance store performance and ensure exceptional customer service. The role entails maximising sales through effective management of operations, inventory, and team development. Ideal candidates will have 2-5 years of experience in FMCG or a similar retail environment along with a qualification in retail management. A...

An established industry player is seeking a dynamic Sales Manager to lead retail sales initiatives in Cape Town. This full-time, on-site role offers a unique opportunity to drive sales strategies and deliver exceptional customer service in a collaborative environment. Join a purpose-led financial services group that values innovation and community impact. If you're passionate about making a...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

An upmarket retail company located in Sea Point, Cape Town, is seeking an experienced Retail Store Manager. The role entails managing store operations, achieving sales targets, and ensuring customer satisfaction. Ideal candidates will have a Matric qualification, experience in retail with line management responsibilities, and a strong focus on customer service. The position requires availability...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

A leading retail company in the Western Cape is seeking an experienced Store Manager for their @home brand in Constantia. This role requires a minimum of 3 years of retail experience, including at least 1 year in a leadership position. Responsibilities include driving sales, managing stock, and ensuring high levels of customer satisfaction. Ideal candidates will demonstrate strong leadership...

A leading retail company seeks a Store Manager for their location in Cape Town. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in a leadership role. Responsibilities include managing turnover, controlling expenses, and ensuring customer satisfaction. Candidates should excel in customer service, leadership, and sales...

A leading fashion retailer in Cape Town is seeking a Store Manager to drive business success. This role requires at least 3 years of retail experience and a minimum of 1 year in a leadership position. Key responsibilities include managing stock, recruiting, and ensuring customer satisfaction. The ideal candidate will have excellent customer service skills, a customer-focused approach, and the...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...