customer experience manager jobs in Tokai

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Customer Experience Manager (CX/UX)

Liquid Thought
Cape Town

Customer Experience Manager (CX/UX) Join to apply for the Customer Experience Manager (CX/UX) role at Liquid Thought. Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Job...

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10 hours ago

Customer Experience Manager

EXANTE
Milnerton

Overview EXANTE Johannesburg, Gauteng, South Africa Join to apply for the Customer Experience Manager role at EXANTE Get AI-powered advice on this job and more exclusive features. About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the...

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3 days ago
Hybrid

Customer Experience Team Manager | Cape Town

Cape Town

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

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2 days ago

Customer Experience Manager

Ext
Cape Town

About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer‑centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty. Reporting Line : Marketing Director Worksite : Remote Responsibilities Embed the Voice of the Customer -...

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9 hours ago

Customer Experience & Continuous Improvement Manager

Concentrix
Cape Town

Job title : Customer Experience & Continuous Improvement Manager Job Location : Western Cape, Cape TownDeadline : November 28, 2025Quick Recommended Links - Jobs by Location - Job by industries Job Description - We’re looking for a highly motivated Customer Experience and Continuous Improvement Manager to join our dynamic team at our contact centre in Cape Town. - You’ll play a vital role in...

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2 hours ago

Team Manager Customer Experience

Alorica
Cape Town

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Performs moderate level supervisory work coordinating the operations of a call-service team. Regular supervision...

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3 days ago

Customer Experience Manager

Lesaka Technologies
Cape Town

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

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3 days ago
Hybrid

Project Manager - Customer & Experience Transformation

Blue Pearl PTY LTD
Cape Town

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

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3 days ago

Vice President 1-Customer Care Voice-Customer Experience

EXL
Cape Town

Vice President 1-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa Accountabilities - Ensure seamless transition and flawless service delivery - Focus on transition with ‘Zero’ impact on service delivery - Focus on efficiencies - leaner, greener and faster - Focus on Process stabilization & sustained delivery - Reducing operation costs - Make TBP more...

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6 days ago

Virtual Customer Experience Agent - Call Center WFH

Mashreq Bank
Parow

Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...

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6 days ago

Customer Experience Specialist (Dutch Speaker)

DigiCert
Cape Town

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

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3 days ago
No Experience

Customer Experience Specialist French Speaker

The Flex
Cape Town

About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners around the globe. We’re building a team of...

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4 days ago

Customer Experience (CX) Lead

technovation
Cape Town

Our Client is a leading consumer financial services business, providing credit and related products (such as store/credit cards, personal loans, digital credit and insurance) to customers through major retail partners and digital channels. The business model combines retail finance and financial services, with a strong emphasis on digital applications, self‑service experiences and partner‑led...

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4 days ago
No Experience

Customer Experience Specialist French Speaker

The Flex
Milnerton

About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners around the globe. We’re building a team of...

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4 days ago

Customer Experience Manager

EXANTE
Cape Town

Overview EXANTE Johannesburg, Gauteng, South Africa Join to apply for the Customer Experience Manager role at EXANTE Get AI-powered advice on this job and more exclusive features. About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the...

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3 days ago
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Virtual Customer Experience Agent - Call Center WFH

Mashreq Bank
Cape Town

Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...

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6 days ago

Customer Experience Specialist (German Speaker)

DigiCert
Cape Town

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

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4 days ago
No Experience

Customer Experience Specialist French Speaker

The Flex
Parow

About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners around the globe. We’re building a team of...

View salary & More Info
4 days ago

Customer Experience Manager

EXANTE
Parow

Overview EXANTE Johannesburg, Gauteng, South Africa Join to apply for the Customer Experience Manager role at EXANTE Get AI-powered advice on this job and more exclusive features. About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the...

View salary & More Info
3 days ago

Virtual Customer Experience Agent - Call Center WFH

Mashreq Bank
Milnerton

Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...

View salary & More Info
6 days ago
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