customer experience manager jobs in Tokai

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A diversified retail company in Cape Town is seeking a Store Manager to drive turnover, manage stock losses, and oversee people management. The ideal candidate will have at least a Matric certificate and 3 years of retail experience, including 1 year in leadership. Strong skills in customer service, leadership, and negotiation are essential for success in this role. Join us to make an impact and...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A leading retail company in Cape Town is looking for a skilled Store Manager to enhance store performance and ensure exceptional customer service. The role entails maximising sales through effective management of operations, inventory, and team development. Ideal candidates will have 2-5 years of experience in FMCG or a similar retail environment along with a qualification in retail management. A...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

A leading retail company in the Western Cape is seeking an experienced Store Manager for their @home brand in Constantia. This role requires a minimum of 3 years of retail experience, including at least 1 year in a leadership position. Responsibilities include driving sales, managing stock, and ensuring high levels of customer satisfaction. Ideal candidates will demonstrate strong leadership...

Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams, you'll...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

MAIN PURPOSE The Customer Experience Manager is responsible for leading WFS’s research and insights function. This includes managing the WFS Insights Community and producing research- and trend-driven insights that help identify and shape opportunities to enhance the Customer Experience (CX). The role supports both strategic initiatives and BAU priorities by guiding how these are prioritised for...

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

Overview: Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams,...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Luxury Estate & Hotel in Constantia, Cape Town is seeking a proactive and detail-oriented Guest Experience Manager. In this key leadership role, you will be the face of the hotel,responsible for overseeing every aspect of the guest journey from check-in to check-out. You will lead the guest services team to ensure each guest enjoys a seamless, memorable experience. Duties: Lead and inspire the...

A leading retail company seeks a Store Manager for their location in Cape Town. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in a leadership role. Responsibilities include managing turnover, controlling expenses, and ensuring customer satisfaction. Candidates should excel in customer service, leadership, and sales...

A leading fashion retailer in Cape Town is seeking a Store Manager to drive business success. This role requires at least 3 years of retail experience and a minimum of 1 year in a leadership position. Key responsibilities include managing stock, recruiting, and ensuring customer satisfaction. The ideal candidate will have excellent customer service skills, a customer-focused approach, and the...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...