Client Experience Manager jobs in Stellenbosch Local Municipality, Western Cape

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

MAIN PURPOSE OF JOB To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints. The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty. The role ensures seamless,...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

Reference: AV 7366 Consultant: Anneke Viviers Descriptions:Establishing and building client relationshipsAttend client meetingsRunning a project from start (briefing) to completion (delivery of design files or producedgoods)Creating comprehensive briefs, ensuring all information is included to ensure the designteam have all they need to commence with the project as efficiently as possibleManage...

Job Title: Assistant Property Manager - Communications & Client EngagementLocation:Remote Position (Western Cape-based)Department: Property ManagementCompany OverviewUrang Property Management is a London-based agency overseeing more than 10,000 residential units. Our South African support team operates through Block Management Solutions, with a co-working space in Stellenbosch for occasional team...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

The individual needs to be passionate about the Hospitality/Tourism industry. They need to be committed to providing the highest level of customer service and have the ability to stay calm and handle difficult situations confidently and sensitively. We operate on a 7-day basis including Public Holidays, thus you will be required to work weekends and public holidays. Key Objectives:To provide...

Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in 2026! WHY PKF? To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Dynamic client accounting team operating in both the UK and SA, focused on building a strong team culture and making a positive impact are looking for a junior SAIPA qualified accountant for their Client Bookkeeper role. If you have a good base of monthly accounting for client, Xero experience and would like to join a dynamic and people-centric team, then we want to hear from you! Why join this...

Dynamic client accounting team operating in both the UK and SA, focused on building a strong team culture and making a positive impact are looking for a junior SAIPA qualified accountant for their Client Bookkeeper role. If you have a good base of monthly accounting for client, Xero experience and would like to join a dynamic and people-centric team, then we want to hear from you! Why join this...

What we do Mezzanine designs and builds digital technology solutions for customers across Africa and beyond in order to create productive societies. Founded in 2012, Mezzanine has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the...

FINANCE SYSTEMS & CLIENT ACCOUNTING LEAD - R 50,000 - R 40,000 - STELLENBOSCH / HYBRID Salary: R40,000 – R50,000 per month Flexibility: Hybrid with one day a week WFH Type: Full-time | Practice-style environment with real flexibility Location: South Africa (client time zones in SA) This growing concern helps SMEs get their finance houses inorder through better systems, processes and people. The...

As Client Service Director, you will be expected to demonstrate a range of skills and experience. The role focuses on building strong, strategic client relationships with a critical focus on growth/innovation, project management and long- term business sustainability. Ultimately you will be responsible for the guidance and development of your team, so it is essential you are a great...

Duties/Pligte The role of the student finance client service consultant is to handle all student finance client queries according to the set standards of excellence to ensure a high level of customer satisfaction. The student finance client service consultant also provides administrative support to the senior administrative officers to ensure timely delivery of other services to students and...

About UnifiUnifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa,...

MAIN PURPOSE OF JOB To serve as the key link between internal business units and the in-house creative team, managing the flow of projects from briefing to delivery. The Client Liason Officer ensures that creative outputs are well-briefed to meet business objectives and uphold the studio’s professional standards. KEY RESPONSIBILITY AREAS Coordinate and manage incoming creative requests,...

What we do Mezzanine designs and builds digital technology solutions for customers across Africa and beyond in order to create productive societies. Founded in 2012, Mezzanine has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...