Call centre supervisor jobs in Gauteng

ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. - Grade 12 (minimum) - Call centre experience essential - Well versed in disciplinary procedures - Able to roster and rotate staff on a daily basis - Attention to...

Position Summary:Industry:Pharmaceutical Sector- Job category:Other: FMCG, Retail, Wholesale and Supply ChainLocation:Roodepoort- Contract:PermanentEE position:YesBrand:Clicks GroupIntroduction:Purpose: To plan, direct and coordinate call center activities on a daily basis to ensure quality service is delivered at all times. Ensuring every order/query is managed immediately and overseen until...

Job Purpose Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business. - Monitor and encourage staff by tracking daily progress. - Building strong relations internally and externally. - Dealing with escalations to ensure they are concluded. - Attending monthly client...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Matriculates And School Leavers to fill up different positions.Our Inbound and Customer Service Call Centre Section intends to do Expansion and looking for Grade 10 , 12 or School leavers who are interested to Apply for Exciting Positions in Both Inbound and Customer service.Candidates must be well Dedicated with Enthusiasm and Anxious to start a new Carrier. With or with No Experience can Apply...

- Local citizens - Certificate in Call Centre - Min 1yrs experience in a call centre environment - Excellent communication skills - Strong computer literacy - Own transportation

Minimum requirements: - Matric is a minimum requirement - Previous experience dealing with debt collection or a legal call centre, working for a bank or Law firm - 1+ years experience in a similar role Consultant: Nadine van Zyl - Dante Personnel Centurion

Provide excellent customer service to clients both telephonically and face to face as well as via email and WhatsApp. Ensure email and telephonic enquiries for spares/parts are completed timeously. Liaise with clients /suppliers both telephonically and face to face. Quotes/invoices on parts requested by clients both telephonically and via email as well as walk ins. Payments on quotes before...

We are looking for highly Motivated Call center agents eager to learn and grow in the Call Centre Industry.. Job Responsibilities and Duties: - Management and resolve customer complaints. - Sell products and place customer orders telephonic - Identify and escalate issues to supervisors. - Provide product and service information to customers. Requirements:Must be able to speak fluent...

Purpose:To define and drive the execution of the Sales and Service Strategy in the Investments and Transactional Banking Call Centre, achieving profitability targets. To supervise and energise a team of Inbound and Outbound Call Centre Supervisors, in order for the Call Centre to function effectively and profitability. Minimum Requirements: - BCom degree, with minimum 120 FAIS Credit. - RE5 &...

JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2 DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience beneficial JOB REQUIREMENTS & OTHER ATTRIBUTES: -...

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR Job Summary: (not limited to) - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...

An exciting job opportunity exists for a call centre agent in Sandton. Job Purpose The successful incumbent will be responsible for answering calls in a professional and customer-oriented manner. Responsibilities Answer incoming calls courteously within SLA Manage all cases professionally and efficiently within the correct time frames Provide personalised customer service by responding to...

Listing reference: Listing status: Online Apply by: 10 December 2025 Position summary Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit a Junior Contact Centre Consultant to work for...

Purpose of the job: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalized customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate client’s policy wording, systems, protocols...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...