Call centre customer support jobs in Soweto

Position Summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a...

Listing reference: track_ Listing status: Online Apply by: 21 January 2026 Position summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

Job Description Premier FMCG leads the Fast-Moving Consumer Goods (FMCG) industry with unwavering dedication to excellence and innovation. We are shaping the future of consumer goods and seek a remarkable Call Centre: Agent to join our devoted team. Main Purpose The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and...

• Contact prospective customers by both telephone and email. • Market Research to develop warm leads. • Identify prospects that fit the target demographic. • Use product knowledge to showcase the solutions that our company can offer to prospects. • Up sell additional products as need arises. • Use approved software to track progress with new prospects. • Report weekly sales goals and objectives...

A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...

A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...

A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...

A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...

A leading financial institution is seeking a Call Centre Agent located in Randburg. This role involves delivering high-quality customer service both over the phone and through digital channels. The ideal candidate must possess an NQF level 5 qualification and have 1-2 years of related experience. Responsibilities include addressing customer queries, managing service productivity, and using CRM...

A leading financial institution is seeking a Call Centre Agent in Randburg to deliver high-quality customer service through various channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of related experience. Responsibilities include managing customer inquiries, maintaining product knowledge, and ensuring professional communication. Candidates should be adaptable,...

A financial services provider in Randburg is seeking a Call Centre Agent to deliver high-quality customer service via telephone and digital channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of relevant experience, with strong telephonic communication skills. Responsibilities include resolving customer queries efficiently and ensuring compliance with governance...

A leading bank in Randburg is seeking a Call Centre Agent to provide exceptional customer service through telephone and digital channels. The role involves resolving customer queries, maintaining product knowledge, and ensuring compliance with governance. Ideal candidates will have NQF level 5 qualifications and 1-2 years of relevant experience. Join a dynamic team that thrives in a collaborative...

A leading South African organization is seeking a Skills Coach to enhance training programs in their Call Centre. This role involves designing effective training material, monitoring and evaluating training processes, and coaching agents to improve service delivery. Ideal candidates will have 3 years of contact centre experience, including a minimum of 18 months with the organization, and...

A leading lottery operator in South Africa is seeking a full-time Call Centre Agent based in Johannesburg. The role involves handling inbound and outbound calls, delivering exceptional customer service, and addressing player inquiries and complaints. Candidates should have strong skills in customer service, problem-solving aptitude, and the ability to work in a fast-paced environment. Fluency in...

A prominent telecommunications support company in Johannesburg is seeking an experienced customer support representative. The ideal candidate will handle onsite support, including SIM swaps and activations, ensuring customer satisfaction through effective communication and compliance with quality standards. You must have a matric certificate, 2+ years in face-to-face customer support, and...

Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints Roles- Offering assistance to customers to ensure they find the right product/service.- Investigating and solving customer problems; some are rather easy, but you will occasionally face a...

A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...

ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...