Call centre customer support jobs

Job Description In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly, and professional. Responsibilities - Chat with customers across different channels, listening...

A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...

A dynamic call centre is seeking a skilled Call Centre Consultant responsible for customer engagement and sales generation through expert advice in a fast-paced environment. Candidates should have a minimum of 5 years of telesales experience and a Grade 12 education. Strong communication, problem-solving skills, and proficiency in Microsoft Office are essential. This role aims to meet customer...

A leading global provider of customer service solutions is seeking a Call Centre Operator in Cape Town. This role involves managing customer calls, ensuring their inquiries are addressed efficiently, and building strong client relationships. Applicants should possess strong communication skills and a high school diploma. The position offers a salary range of R 16,000.00 - 24,000.00, along with...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

IT Support Technician (Call Centre / BPO Environment) San Fernando, PH Job Type Full-Time Pay Types Salary Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

A leading lottery operator in South Africa is seeking a full-time Call Centre Agent based in Johannesburg. The role involves handling inbound and outbound calls, delivering exceptional customer service, and addressing player inquiries and complaints. Candidates should have strong skills in customer service, problem-solving aptitude, and the ability to work in a fast-paced environment. Fluency in...

IT Support Technician (Call Centre / BPO Environment) Join MCI as an IT Support Technician in a fast‑paced call centre/BPO environment. We are a tech‑enabled business services company with a strong U.S. presence and a global footprint. Position Overview Provide Level 1–2 technical support to call centre agents and office staff (onsite and remote). You will troubleshoot and resolve hardware,...

A leading South African organization is seeking a Skills Coach to enhance training programs in their Call Centre. This role involves designing effective training material, monitoring and evaluating training processes, and coaching agents to improve service delivery. Ideal candidates will have 3 years of contact centre experience, including a minimum of 18 months with the organization, and...

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Gauteng, Centurion- 9 600+ Monthly (Salary + payable overtime if any) Call Centre - Customer Service Representative - Centurion Data Technology Industry Minimum requirements: - Excellent telephonic communication skills - Grade 12 Senior Certificate - Fluent in Afrikaans & English - Must reside in or around Centurion area - Excellent Administration skills - Good communication skills, both...

CALL CENTRE / CUSTOMER SERVICE (FRENCH) REQUIREMENTS: - French language (required) - Ability to telephonically liaise with Mauritius clients - Customer Service experience - Knowledge of claims & warranties (advantage) - Strong computer literacy PACKAGE: - Negotiable Job Types: Full-time, Permanent Application Question(s): - Residing in or around Nelspruit? Experience: - Customer Service...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

One of is in need of a Customer service Call centre Agent to join them in Bellville on a 3 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, customer service consultant Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top performer -...

One of is in need of a Customer service Call centre Agent to join them in Bellville on a short term contract. Pharmaceutical products wholesaler. Candidate must reside within close range of Bellville. Working hours: 7:30 - 17:00, Monday to Friday at office Pay R 45 per hour Looking for an energetic, customer service consultant Offers a great customer service to clients Taking order from...

The Customer Experience Manager is responsible for leading the customer service strategy across the business, ensuring exceptional service delivery and a seamless customer experience. This includes managing contact centre operations, driving performance against KPIs, and overseeing processes related to fraud prevention, reporting, automation, and workforce management. **Qualifications: Matric /...

One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 3 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal...

Qualifications: Grade 12 (Matric) Working knowledge of Microsoft Office 1 year of customer service call centre experience in an account management and e-commerce environment. Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail and account servicing. Responsibilities: Listen to customers' questions and concerns and provide workable solutions. Respond to...

Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...