1st line support jobs in Edenvale

A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...

Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

Job Overview: The 1st Line Risk Specialist will play a critical role in identifying, assessing, managing, and monitoring risks and controls within their assigned business area. This role will ensure alignment with the organisation’s risk framework and supports the proactive management of risks in line with the company’s strategic objectives and regulatory requirements. Key Responsibilities: 1....

An esteemed IT services provider in South Africa is looking for a skilled Service Desk Engineer. This role involves providing high-level service assurance and technical support within a dynamic environment. Candidates should possess a CCNA certification, along with 3-5 years of relevant experience, ideally within a networking context. The position offers a unique opportunity to thrive in a...

3rd Line Systems Engineer The 3rd Line Systems Engineer will form part of a dynamic team of 1st, 2nd, and 3rd line engineers based in Cape Town, delivering SLA-backed services remotely as part of our technical support offering. Reporting to the Service Desk Manager, this role requires a proactive, collaborative team member who is very strong technically and able to work European standard office...

A South African technology solutions company is seeking an Operations Technical Support Agent in Johannesburg. This role requires delivering second-line technical support for Kazang products while resolving customer issues efficiently. Responsibilities include fraud investigation, training, and maintaining high performance metrics. Candidates should have Matric and at least 5 years of customer...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A cloud service provider in Johannesburg is seeking a 2nd Line Cloud Support Engineer. In this role, you will work with a talented team to provide exceptional support for cloud products, ensuring customers gain maximum ROI. Responsibilities include collaborating on cloud technology implementations, enhancing systems, and maintaining excellent client communication. Ideal candidates will have a...

Company and Job Description: A leading banking organisation is seeking a Transactional Banking Application Support Analyst (2nd Line) to support critical transactional banking platforms, with a strong focus on Host‑to‑Host (H2H) channels. This role offers exposure to core transactional systems, enterprise clients, and cross‑functional technology teams, while providing the opportunity to deepen...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

Role: Network Support Engineer (Level 2) Reference: JHB -DS-1 Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting...

Experience in: - Experience with MS Azure virtual environments - Experience with Azure Integration Services (Azure functions, Logic apps, event grid, key vault) - Microsoft Stack - Angular - Net Core - MVC.Net - Entity Framework Core - C# Programming Language - JavaScript - jQuery - Experience of Webservices REST and SOAP, SFTP - Strong MS SQL Server - Web development Onsite - Kelvin, Sandton

Business Line Manager - Power Technique Service Functional area: Service Location: South Africa City: Jet Park, Gauteng Company name: Atlas Copco Industrial SA (Pty) Ltd Date of posting: Dec 3, 2025 Your role As a Business Line Manager - Power Technique Service, your mission is to contribute towards the development of Power Technique Service (PTS) Southern Africa Region to become a...

Role Purpose Provide stakeholders with effective and efficient personal lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy. Financial: - Ensure new business targets are met - Ensure Binder fees targets are met - Ensure retention of existing clients - Ensure and contribute...

Listing reference: mr_001699Listing status: Online-Position summary Industry:Electricity, Energy & Water Supply- Job category:Energy and Power EngineeringLocation:Bedfordview- Contract:PermanentRemuneration:Market relatedIntroduction- The estimator will assume responsibility for the bidding process. This includes the planning, directing, supervising and controlling of all processes pertaining to...

.fit_to_content{width:%;height:auto}Your role As a Business Line Manager - Service, your mission is to lead, coach and manage the Service Business Line by development and implementation of a service strategy, exceeding business goals and expectations. Develop and manage an aggressive growth strategy for service, securing customer satisfaction and quality as the basis for all we do, resulting in...

A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...

A recruitment firm in Randburg seeks an Application Support Analyst to deliver high-quality support and resolve technical issues. Candidates should have 3-5 years of application support experience and familiarity with SQL, Oracle, and various automation tools. Responsibilities include collaborating with delivery teams, ensuring system consistency, and conducting quality control. This role...