1st level support engineer jobs in Western Cape

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...

A leading cloud solutions provider in Cape Town is seeking a Level 2 Service Desk Engineer to deliver advanced technical support in a dynamic environment. Responsibilities include providing 2nd-line support, diagnosing hardware and software issues, and performing user administration. Candidates should have 2–4 years' experience in IT support, strong knowledge of Windows systems, and excellent...

A leading cloud solutions provider is seeking a Level 2 Engineer based in Cape Town. This role involves providing on-site technical support, troubleshooting a variety of IT issues, and managing tickets efficiently. The ideal candidate has 2-4 years of experience in service desk roles, is skilled in Office 365, Azure, and Active Directory, and excels in customer service. Employment is full-time,...

This organisation is a leading IT distribution provider in South Africa, serving as a key link between global technology vendors and the local ICT channel. It offers an extensive portfolio of hardware, software, cloud services, and advanced solutions from some of the world's top technology brands. With a strong focus on innovation, operational efficiency, and partner enablement, the organisation...

1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...

A leading recruitment agency is seeking a support/administration individual for the Exco Team in Cape Town. The role focuses on ensuring boardrooms are set up and providing dedicated desktop support to C level executives. Candidates must possess strong people skills, attention to detail, and professionalism. Communication skills are essential, as the individual will frequently engage with top...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...

**Perm Position: Level 3 IT Support Engineer Location: on site in Johannesburg OR Cape Town - South Africa Start Date: ASAP Salary: Negotiable depending on experience** Reference: 20093 A great opportunity for an experienced L3 Support Engineer to join a forward-thinking Managed Service Provider. This role serves as the highest point of escalation within the support function, responsible for...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...

We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, answering service desk cases and escalating when...

Level 1 Tech Support - Managed Services in Cape Town Job Description: Level 1 Managed Services Technician Location: Cape Town CBD (Workshop17) Work from Office Only Salary: Up to R18,000 per month (depending on skills and experience) Working Hours: Monday to Friday, UK Hours (9am6pm / 10am7pm depending on daylight savings) The Opportunity We are growing! As part of our evolution, were...

Description SITECH Intermountain, an authorized dealer for Trimble Civil Engineering and Construction products and services, is currently accepting applications for Support Specialist for ST George, UT area. The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...

A leading IT service provider in Bellville is seeking a skilled 1st Line Engineer for their service desk. In this role, you'll receive and manage customer inquiries, troubleshoot issues using remote support tools, and ensure high customer satisfaction. Ideal candidates will have strong technical skills with Microsoft technologies and a proactive, customer-centric approach. You'll be supported in...

A leading cloud solution provider is seeking a Service Desk Engineer in Cape Town, responsible for providing on-site technical support. Candidates should have a minimum of 2-4 years’ experience and knowledge of Office 365, Azure, and networking hardware. The role involves troubleshooting, managing tickets, and ensuring client communication. Join a diverse and growing team known for its...

The primary function of this role is to provide a technical response/ fix to incidents and service requests reported by our customers, performing second line diagnostics to resolve or identify the best possible next escalation path. This role is based within a team that works as part of shift pattern that covers Monday to Friday between 8am and 6pm (UK Time) Required previous technical...

1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...

Job Title 1st line Engineer 24/7 Company Bluecube Technology Solutions - An Ekco Company Location Cape Town – South Africa Overview At Ekco, you’ll do meaningful work for customers who count on us, with people who have each other’s back. You’ll grow faster through real responsibility, clear career paths and honest feedback. Key Responsibilities - Receive incoming calls from our...