Systems Support Analyst
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FlySafair
Johannesburg
- Respond to and resolve service desk tickets in line with SLA targets; - Troubleshoot application errors, performance issues, and user problems; - Escalate unresolved or complex incidents to the Senior Analyst or Supervisor; - Perform routine system checks, monitoring, and preventative maintenance; - Conduct initial analysis of incidents to identify root causes; - Document issue resolutions and... |
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a day ago
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